Responsibilities
- Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
- Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering documenting and analyzing business needs and requirements.
- Prepares and advises on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
General Skills
- Leads and conducts business analysis in order to assess client s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
- Applies reengineering concepts to promote business improvements through alternative and cost effective service delivery approaches Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project aligning with OPS Unified Project Management Methodology Enterprise Architecture and Gating Process and OPS Standard Systems Development Methodologies
- Develops strategies prepares business cases and costbenefit analysis and conducts feasibility studies for business I&IT initiatives
- Develops sound processes for requirements gathering including but not limited to JAD sessions interviews mockups etc.
- Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and nonfunctional requirements definitions for assigned projects Monitors progress resolves problems and reports regularly to I&IT management and stakeholders Develops performance measures and traceability matrices for business analysis evaluation and conducts followup Experience developing strategies preparing business cases and costbenefit analysis Experience conducting requirements gathering developing documentation including presentations and briefing notes and conducting stakeholder engagement
- Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope Awareness of emerging I&IT trends and technologies Excellent analytical problemsolving and decisionmaking skills; verbal and written communication skills; interpersonal and negotiation skills
- A team player with a track record for meeting deadlines
Desirable Skills
- Experience in the use of information retrieval packages
- Knowledge and understanding of Information Management principles concepts policies and practices
- Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
- Experience with a wide range of methods tools and techniques for business analysis such as: business functional modelling business event modelling business process mapping Experience in structured object oriented and agile methodologies for user requirements Experience developing performance measures for business analysis evaluation and subsequent followup
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Requirements
Experience and Skill Set Requirements
Software Testing Soft Skills
- Analytical: Proven excellent analytical skills logical reasoning and systematic problem solving
- Communication: Strong communication skills; both written and verbal
- Time Management: Strong ability to work under pressure work with aggressive timelines and be adaptive to change
- Great Attitude: Ability to develop and present new ideas and conceptualize new approaches and solutions
- Teamwork: Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
Software Testing Experience
- 8 years of experience working as a Software QA Tester
- 5 years of experience testing a Commercial Off the Shelf (COTS) Application
- Experience testing Oracle Siebel CRM application is a strong asset
- Experience working on Siebel Test Automation is an asset
- Experience testing Adobe AEM is an asset
- Displays an understanding of Software Development Life Cycle (SDLC) concepts
- Displays an understanding of PM Methodologies like Agile and Waterfall.
Technical Skills
- Experience with defect tracking tool like Jira / Azure DevOps
- Strong understanding of defect management life cycle
- Demonstrates an experience of proper Documentation of Test Cases / Test Execution Plans
- Working knowledge and experience of QMetry is an asset
- Working experience of an automation tool (GUI and API ) is an asset
- Ability to write and understand SQL is an asset
- Ability to understand data models is an asset
- Ability to understand Java and Javascript is an asset
Public Sector Experience
- Experience with Siebel modules such as Public Sector CRM Contracts Lead Management Partner Public Sector Partner Portal Campaign Management Marketing Resource Manager and Public Sector eService would be an asset
- Experience with Case Management would be an asset.
Must have:
- 8 years of experience working as a Software QA Tester
- Experience testing Oracle Siebel CRM application is a strong asset
- Experience with defect tracking tool like Jira / Azure DevOps
Nice to have:
- Experience testing Adobe AEM is an asset