Head of FC Exits IIE VP

Role: Head of FC Exits II&E (VP)
Location: Hybrid Glasgow 2 days a week onsite/remote
Start: ASAP
Duration: 6 months (inside IR35/Umbrella Company)

This is an exciting opportunity to join Deloitte Operations for an engagement with one of our premiere Banking clients.

Overall purpose the role

The Financial Crime Exits Management team process both personal and UKC customer exits based on the guidance of the business unit s decision.

The role holder will lead service delivery for the Financial Crime Exits Management team (FCEMT) supporting single business and crossBusiness exit processes across the banks Group. This will include oversight of Financial Crime Exits carried out by FCEMT on behalf of other BUs and support to the coordination of multiBU exits across the banks Group.

To be effective this requires good relationships across all business units in the banks Group. A strong Risk and Control mindset strong operational management skills and a people focused approach are also essential.

Role and Responsibilities

Key Accountabilities:

• Implement a strong control culture with Operations teams
  
• Oversee deliveries designed to enhance & remediate the Operations control environment
  
• Take ownership of all FCEMT owned actions endtoend to committed actions within committed timeframes
  
• Represent FCEMT as the primary escalation point for control remediation & enhancement
  
• Work across all relevant teams to continually assess and improve the control environment
  
• Work with control partners to embed a culture of excellence into Operations
  

Stakeholder Management and Leadership

The role holder will be responsible for developing and maintaining strong working relationships with:

• Senior Operations Managers & leadership including Operations Rigour procedures training control partners
  
• Business Unit representatives
  
• Financial Crime Compliance and Audit teams
  
• 2LOD representatives across all Business lines
  
• CCO Organisation
  
• Service Management Organisations
  

The role holder will be responsible for leading an organisation primarily based in Glasgow UK but with a growing offshore presence in India.

Decisionmaking and Problem Solving

Working with colleagues across Business Financial Crime and Operations to drive continuous improvement of the operation its people processes and control environment:

• Own Financial Crime Exits target operating model
  
• Work across all relevant teams to continually assess and improve the qualityofservice provision
  
• Work with Optimization teams to lead continuous improvement enhancements
  
• Ability to make tough decisions based on supporting evidence and be able to support those decisions.
  

Experience & Skills Required

• Pragmatic; possesses good judgment Good organizational skills and ability to work to tight deadlines
  
• Excellent level of communication and diplomacy
  
• High energy handson results and goaloriented
  
• Awareness of banking front to bank infrastructure and Financial Crime processes
  
• Be a motivated highperforming individual with proven experience of working at one with other colleagues to achieve common objectives. Be a role model for their functions with experience of coaching and developing others
  
• Will be or have the ability to be a subject matter expert in FC Operations and to have or built a strong understanding of Financial Crime regulations and policies (AML Sanctions and AntiBribery and )
  
• Will have previously worked in an environment that has enabled them to gain a broad understanding of Financial Crime