Work From Home Call ....
Work From Home Call Center Agent
Posted on :
17-05-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
17-05-2024
Job Description
Req ID : 2847323
This is a remote position.
Job Overview: This is a 1099 Contractor Position you are your own boss your job as a call center representative is to answer calls and make calls to customers and you are often the first point of contact for the call center.
Responsibilities Include but are not limited to:
- Taking orders; answering questions and inquiries and taking orders
- Providing information; clarifying desired information and explaining procedures
- Solving problems; researching issues and exploring solutions
- Managing accounts; reviewing accounts and providing information about billing shipping and warranties
- Educating customers; informing customers about products services and policies and guiding them through troubleshooting
- Maintaining database; entering information into the database
- UpSelling; recognizing opportunities to upsell accounts and explain new features *NOT ALL POSITIONS*
Important Information Before you Proceed:
*IF YOU CURRENTLY RESIDE IN ANY OF THE LOCATIONS BELOW WE ARE NOT CURRENTLY ACCEPTING APPLICANTS FROM YOUR LOCATION APPRECIATE YOUR TIME.*
- California
- Colorado
- Connecticut
- Illinois
- Maryland
- Massachusetts
- Minnesota
- New Jersey
- New York
- Oregon
- Pennsylvania
- Vermont
- Washington
- Wisconsin
- LIVE OUTSIDE OF THE UNITED STATES OF AMERICA (Excludes Jamaica)
Requirements
Skills an Abilities Requirements:
- Customer service; Provide exceptional customer service and be able to listen actively
- Communication; Have strong verbal and written communication skills and a professional phone voice
- Time management; Have strong time management and decisionmaking skills
- Adaptability; Be adaptable and accountable
- Analytical mindset; Have a strong analytical mindset
- Proficiency with computers; Be proficient with computers especially with CRM software and have strong typing skills
Minimum System Requirements:
Job Requirements: The System and Equipment Policy covers the basics like: Personal Computer (PC) Requirements and scan Accessories, Software, and Internet / Phone Service Providers Secure Desktop / Secure Remote Worker (ASD / SRW) System and Equipment Purchase Suggestions
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
