Client Care Advocate
Posted on :
17-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2846910
- Act as the key person for receiving client service issues.
- Acknowledge all client service issues whether verbal or written in line with the complaints procedure.
- Thoroughly investigate all client service issues through discussion with the client and appropriate internal staff.
- Resolve all client service issues in a timely manner, always focusing on client resolution and retention.
- Understand all our client databases and systems in order to adequately investigate and respond to the client.
- Maintain the highest level of professionalism, whilst focusing on quick and efficient solutions whenever possible.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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