Solutions Consultant

Responsibilities:

• Apply a consultative approach to comprehend the business context existing IT infrastructure and current business/IT priorities of the customer.
  
• Collaborate closely with Account Managers to align product offerings with customer needs and address technological gaps in their current stack devising solutions using product capabilities and thirdparty components.
  
• Interface with diverse audiences encompassing business users developers architects IT operations professionals and senior stakeholders elucidating the value proposition of Zoho Products.
  
• Take charge of technical activities including requirement analysis feasibility assessment validation and product demonstrations.
  
• Lead Proof of Concepts (POCs) and technical bootcamps whether conducted onsite or remotely.
  
• Manage RFIs/RFPs by orchestrating collaboration across multiple internal teams as necessary.
  
• Serve as the Single Point of Contact (SPOC) for the customer coordinating with various internal teams such as Presales Compliance Product Management Engineering and Support as required.
  
• Deliver product presentations at various events including conferences seminars webinars etc.
  

Requirements

• Possess 5 years of experience as a Solutions or Presales Consultant or within an IT consulting environment focusing on SaaS or software products.
  
• Proficiency in Enterprise SaaS applications including CRM (preferably) ERPs Legacy Systems APIs and Integrations.
  
• Demonstrated experience in handling RFI/RFP processes.
  
• Exhibit strong sales and consulting expertise coupled with exceptional communication and interpersonal skills.
  
• Ability to operate within a Hybrid model and willingness to travel for client meetings.
  
• Ability to build internal relationships and collaborate effectively with internal teams globally as well as nurture external relationships with clients.
  
• Embrace a "Why over How" approach to addressing customer pain points.
  

Benefits

• This is a fulltime position with a 40hour working week
  
• 25 annual leave days
  
• Permanent contract
  
• Attractive and competitive salary
  
• Pension contributions
  
• An entrepreneurial and supportive environment with opportunities for career progression into senior and leadership roles.
  
• Opportunity to work with and learn from teams in marketing account management solution engineering and partnerships management
  
• Travel expenses to meet with customers
  
• Macbook and additional screens for your WFH setup
  
• A vibrant international environment
  
• Continuous personal & professional development opportunities