QA Test Manager

Please Note: As of July 22 2021 our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn.

This is the same QA Manager position that was initially posted on September 19 2023. This is a backfill for the original role.

In addition to the resume and RTR please provide answers to the following questions:

1. How many years of direct software testing experience does the candidate have How many of these years included management of the software testing process
2. How many years of experience does the candidate have testing within a Software as a Service (SaaS) IT environment
3. Please list any relevant professional certifications the candidate has.


JO Details
Client Name Commonwealth of Mass
Job Title BEST QA Test Manager
Rmax ID
CRM ID
BID # & Department #RFRFY24014
CTR Office of the Comptroller
Qual Call (none/pending/complete) None
Mgr Contact and/or VMS (Which one)/VMS Requirements Procurement
C/CTH/Perm Duration Ends 10/31/2024 and then can be renewed

Start date & Location ASAP & Hybrid

Worksite: One Ashburton Place Boston MA 02NA
Remote Return Post COVID Hours (Time Zone) Hybrid 4x a month onsite

Bill Rate & Salary Conversion/Mark Up(NO MARK UP LIMIT)
Budget Approved Yes
Drug & Background Yes CORI after selection
Interview Process Initial contact by phone interview may be conducted inperson or by video conference
ISS Friendly (Y/N) Y
VSD Friendly (Y/N) Y
Previous placements in this group N
Competition Y
Client Detail (What does the company do Recent history Website Parent Company Size of Company
The Office of the Comptroller (CTR) ensures that the more than NA billion in annual transactions authorized by the general appropriations act and supplemental appropriations are executed in accordance with all statutory requirements and recorded in compliance with accounting standards. We also oversee capital assets federal funding inflows and other transactions. We also own and maintain statewide payments and payroll systems safeguarding critical financial information. We operate in support of our partners the financial staff at more than 150 departments and agencies across the Commonwealth.
Internal Sizzle
4 Submittals by May22nd at 2:00pm

Job Description:

Position Summary
The BEST QA Test Manager plays a critical role in ensuring the quality and compliance of the software solution with Commonwealth functional and technical requirements. This role encompasses planning leading and executing tests to ensure our systems meet the highest standards. The BEST QA Test Manager collaborates closely with Subject Matter Experts (SMEs) to understand enduser requirements roles and activities. The QA Test Manager will collaborate with the solution integrator to comprehend baseline application feature functionality configuration modifications and develop test plans for maximum test coverage. The QA Test Manager will manage and participate in the creation of complex test scenarios & data sets conduct workflow analysis and maintain comprehensive test assets including test scripts results and defects.

Quality Assurance and Test Management:
Plan execute and lead testing efforts to ensure compliance with BEST PROGRAM requirements.
Collaborate with subject matter experts and the enduser community to validate defined user roles. Identify complex test data needed to execute workflows and perform analysis.
Create and maintain test artifacts including test scripts test results and defects.
Work with BEST PROGRAM SMEs and the Solution Integrator to understand application functionality.
Participate with Program teams during configuration recommendations and modifications.

Quality Assurance and SDLC:
Assist the BEST Program QA and Test Lead in all aspects of the Software Development Life Cycle (SDLC) methodologies including executing quality assurance best practices and implementing quality controls.
Perform advanced requirements evaluation for testability.
Attend to details for daytoday scrum board activities and standup meetings.
Participate in Quality Phase Gate Reviews as directed by the BEST Program QA and Test Lead such as Entry and Exit checkpoints to evaluate work products and readiness assessment for the next phase activities.
Provide guidance on Software Deliverable Life Cycle (SDLC) tool usage by leading by example.
Create and adhere to quality controls such as checklists and templates.
Communicate quality deficiencies early to allow for corrective actions.
Identify process improvement recommendations based on lessons learned experiences.
Prepare knowledge transfer to the Commonwealth during the program transition phase.

Methodologies:
Broad knowledge of SDLC methodologies and application of hybrid approaches.

Automated Testing:
Hands on experience with automated test tools.
Closely adheres to an automated testing approach for creating executing and maintaining automated testing scripts.

Integration and Data Conversion Testing:
Support the testing process to establish interface integrations and endtoend testing.
Support iterative testing of data conversion scripts and files.
Review testing approaches plans and outcomes.

Team Management:
Report directly to the BEST Program QA and Test Lead.
Participate in building a team of QA Testers including identifying skill sets needed conducting interviews conducting comparative skill set analyses and making hiring recommendations.
Provide team management based on test complexity team expertise test coverage and evenly distributed work assignments.
Act as a gatekeeper for changes made to Commonwealth test environments.

Specific Duties
Participate in the development of the BEST program test plans.
Execute the Commonwealth Test Plan against the configured Program solution.
Distribute test assignments to individual team members.
Mentor test team members during test execution and defect identification.
Assist in testing of interfaces data conversion performance load backup and recovery.
Ensure test metrics are current for realtime reporting on program dashboards.
Monitor and advocate for resolutions of issues/defects in the Program Backlog.
Assist BEST Program QA and Test Lead in all test activities including maintaining requirements traceability relationships and adherence to accessibility standards.
Report on testing and defect status throughout the project including blocker identification and test cycle risks.
Champion crossteam collaboration and testing efficiencies including SDLC tool usage and automated testing.

Required Skills
Experience in planning and implementing testing across similarsized projects.
Strong interpreting skills needed to validate detailed requirements.
Proficiency in all phases of testing including unit system integration accessibility regression performance and user acceptance testing.
Knowledge of software development life cycle methodologies including Waterfall Iterative and Agile development.
Experience in developing and executing test plans and cases.
Experience reporting on testing and defect status throughout the project at the team and sponsorship level.
Proficiency in using query languages such as SQL.
Experience with test automation including planning and creating automated scripts.
Excellent written and verbal communication skills.
Strong interpersonal skills and the ability to collaborate across multiple teams.

Preferred Skills
Experience working with testing cloudbased applications with particular emphasis on Software as a Service (SaaS) delivery modes.

Minimum Entrance Requirements
Bachelors degree in computer science.
Five years experience in managing software testing activities for a complex software implementation program similar in scale to BEST.

Cloud Authentication

Software Delivery Modes

Waterfall and Agile