ServiceNow Solutions....
ServiceNow Solutions Architect
Posted on :
01-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2780514
ServiceNow Solutions Architect (JR)
Allentown Pennsylvania
5 Years
Contract (12 Months)
Job Description
Looking for strong ITOM and CMDB skills
***Must have strong clientfacing/business skills
Solutions Architect not a developer
Certications mandatory
We are looking for a ServiceNow Solutions Architect specializing in ITOM/CMDB.
What You ll Do
Deliver endtoend automated solutions which include technical implementation of the ServiceNow Platform
Core System and Applications
Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB
Explain the offerings available with ServiceNow ITOM Suite as well as CMDB
Ability to architect develop and convert customers legacy solutions into ServiceNow is a plus
Implement IT Infrastructure Library (ITIL) processes work ow customization ticketing process automation
report development dashboard creation and system congurations
Apply Agile software development practices for customizations to the platform and applications
Organizing and prioritizing development effort interfacing with vendors and management and potentially
coordinating effort of additional administrators
Consider dependencies relationships and integration points to ensure proper solution integration with other
systems when applicable
Effectively manage and execute high level tasks assigned via stories
Assists junior analysts through project(s) lifecycles
1 / 3
Manages work against an often demanding timeline
Communicates professionally and effectively through verbal and nonverbal methods with business
professionals and clients daily
Flexible and has the ability to manage multiple projects concurrently
What Youll Need
Required
Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow
platform navigation administration conjuration and scripting
5 years of ServiceNow Development
ITOM Suite experience
Solid CMDB experience
Event Management Discovery Service Mapping and Orchestration
ServiceNow Certied System Administrator
ServiceNow Certied Implementation Specialist
Background in either software development or IT Service management
Ability to work remotely and largely unsupervised and to deliver to written requirements
Effective communication skills via verbal and nonverbal methods
Strong attention to detail
Problem solving ability
Preferred
Ability to architect develop and convert customers legacy solutions into ServiceNow is a plus
ServiceNow Admin (or higher) certications desired (not required WITH equivalent experience)
Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certication a plus)
Understanding of Agile based approach to software development (SCRUM experience a plus)
Physical Demands
2 / 3
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal
state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move
around the attend meetings etc.
Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor.
Education: Bachelors Degree
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Employment Type
Full Time
Key Skills
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