Salesforce Commerce ....
Salesforce Commerce Cloud- Support
Posted on :
30-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2777726
Roles &Responsibilities:
1. Salesforce B2B Commerce Implementation:
- Lead the design configuration and implementation of Salesforce B2B Commerce Cloud solutions.
- Collaborate with crossfunctional teams to gather and define business requirements.
- Customize and develop Salesforce B2B Commerce features and functionalities.
- Configure pricing products catalogues and promotions within the B2B Commerce platform.
2. Integration and Data Management:
- Integrate Salesforce B2B Commerce with other systems such as ERP and CRM.
- Ensure data accuracy and consistency through data cleansing and maintenance activities.
- Monitor and troubleshoot integration issues and data synchronization
3. User Training and Support:
- Provide training and support to endusers to maximize their use of the Salesforce B2B Commerce platform.
- Address user inquiries and troubleshoot technical issues promptly.
4. Analytics and Reporting:
- Create and maintain reports and dashboards to track key performance indicators (KPIs) related to B2B Commerce.
- Analyze data to identify trends and make datadriven recommendations for improvements.
5. Continuous Improvement:
- Stay updated on the latest Salesforce B2B Commerce Cloud features and best practices.
- Propose and implement enhancements to optimize the B2B Commerce
- Platforms performance and user experience.
Required Skills:
- Proven 4 years of experience in Salesforce.
- 2 years of experience in supporting commerce applications.
- Should know ITSM principles and Major incident management processes.
- Bachelor s degree in computer science Information Technology or a related field.
- Salesforce Certified B2B Commerce Developer or equivalent certification is highly preferred.
- Proven experience in implementing and managing Salesforce B2B Commerce Cloud solutions.
- Strong knowledge of Salesforce CRM and related technologies.
- Proficiency in HTML CSS JavaScript and Apex programming.
- Experience with agile development methodologies is a plus.
NonTechnical Skills:
- Excellent written and verbal communication skills
- Excellent problemsolving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team
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Employment Type
Full Time
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