drjobs Salesforce Commerce Cloud- Support

Salesforce Commerce Cloud- Support

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1 Vacancy
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Job Location drjobs

Pune - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Roles &Responsibilities:

1. Salesforce B2B Commerce Implementation:
  • Lead the design configuration and implementation of Salesforce B2B Commerce Cloud solutions.
  • Collaborate with crossfunctional teams to gather and define business requirements.
  • Customize and develop Salesforce B2B Commerce features and functionalities.
  • Configure pricing products catalogues and promotions within the B2B Commerce platform.
2. Integration and Data Management:
  • Integrate Salesforce B2B Commerce with other systems such as ERP and CRM.
  • Ensure data accuracy and consistency through data cleansing and maintenance activities.
  • Monitor and troubleshoot integration issues and data synchronization
3. User Training and Support:
  • Provide training and support to endusers to maximize their use of the Salesforce B2B Commerce platform.
  • Address user inquiries and troubleshoot technical issues promptly.
4. Analytics and Reporting:
  • Create and maintain reports and dashboards to track key performance indicators (KPIs) related to B2B Commerce.
  • Analyze data to identify trends and make datadriven recommendations for improvements.
5. Continuous Improvement:
  • Stay updated on the latest Salesforce B2B Commerce Cloud features and best practices.
  • Propose and implement enhancements to optimize the B2B Commerce
  • Platforms performance and user experience.

Required Skills:
  • Proven 4 years of experience in Salesforce.
  • 2 years of experience in supporting commerce applications.
  • Should know ITSM principles and Major incident management processes.
  • Bachelor s degree in computer science Information Technology or a related field.
  • Salesforce Certified B2B Commerce Developer or equivalent certification is highly preferred.
  • Proven experience in implementing and managing Salesforce B2B Commerce Cloud solutions.
  • Strong knowledge of Salesforce CRM and related technologies.
  • Proficiency in HTML CSS JavaScript and Apex programming.
  • Experience with agile development methodologies is a plus.
NonTechnical Skills:
  • Excellent written and verbal communication skills
  • Excellent problemsolving skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team

salesforce crm,commerce platform,html,analytics,erp,crm,apex,javascript,agile development methodologies,salesforce b2b commerce,salesforce b2b commerce cloud,data management,troubleshoot technical issues,css,dashboards,apex programming,troubleshoot integration issues,itsm principles

Employment Type

Full Time

Company Industry

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