Applications Support Engineer

Position: Applications Support Engineer (Rate $55/hr. on C2C or $60/hr. on C2C)

Location: Chicago IL

Duration: 12 Months

MUST

o PowerShell

o SQL scripts (creation and modification)

o SQL Reporting

o Identity Management software and process

o Active Directory

o Server Management and

Here is what we are looking for in an ideal candidate.

Role and Responsibility

Operational Integration Build and Manage Support

Create and maintain documentation including solution requirements specifications application configuration and operational runbooks

Support in systems integration webservices backend infrastructure cloud security and build / release engineering

Support build manage automate and administer applications tools and services

Gather and analyze business requirements from stakeholders

Conduct gap analysis to identify areas of inefficiency and develop recommendations to bridge these gaps

Monitor project progress and provide regular status updates to stakeholders

Participate in testing and quality assurance activities to ensure that solutions meet business requirements

o Customer support and ticket tracking/resolution

o Participate customer facing support

o Create update and complete support tickets and Jiras

Applications supported (23): 6 of which are considered Critical Firm applications. The highlighted applications are the primary focus for this role.

Accuroute critical

Copitrak critical

NQ Zebraworks critical

EMS critical

Novisurvey critical

Research Monitor critical

Building Management Systems (BMS)

Lutron (lighting)

Centerstone

Courtroom Insight

Deem/ETTA

Drafting Assistant

FactSet

Key System

Libapps

My Quickcharge

Pitney Bowes Sendsuite Enterprise

QTrak

Seamless/Grubhub

Social Tables

Vable

Visual Lease

Westlaw

Bloomberg terminal