Quality Compliance Coordinator

Premier Community is looking for an experienced enthusiastic and professional Quality Compliance CoOrdinator.

Premier Community is a multiawardwinning family business that provides a variety of home care services. We are proud of our reputation as the largest independent provider of home care in Derbyshire with over 26 years of experience. Our mission is to make a difference in our community and our vision is to become a UK wide provider.

This role is based at our head office in Mansfield Nottinghamshire however there will be times when you will be required to meet service users out in the community. This opportunity is a permanent role working on a fulltime basis with a 9 to 5 shift pattern. As a Quality Compliance CoOrdinator you will be responsible for the success of your branchs service users quality of documentation audits and Reviews. You ll be a core part of the business plan and will support achievement through excellent customer service and highquality care alongside building strong links and relationships within the local community.

per year (depending on experience/performance and qualifications)

One to one support from Senior Managers

Working alongside a highly skilled team

A competitive company pension scheme

Opportunities to grow with access to training opportunities

Joining a closeknit family valuebased community

The successful candidate will be able to;

Understand and promote a holistic service.

Support the Registered/ Deputy Manager in all activities requested by following instruction.

Work in line with all company policies and procedures local and national guidance and legislation.

Communicate clearly effectively and timely to the Quality Assurance Manager or relevant department.

Be responsible for all administrative tasks and IT system updates in association with your daytoday activities.

Assess new business and complete reassessments in line with the company procedures.

Meet companys quota on Service users Audits including but not exclusive to EMAR Care plans and Visit Logs Diet and Fluid Finance Body Maps.

Ensure quality of work passes internal and external audits including Local Authorities and CQC

Complete Reviews to a high standard.

To be responsive using Premier Communities communication systems

Complete spot checks and relevant field assessments to ensure high quality standard of care.

To complete quality check in calls for service users to ensure high quality of care is being delivered

To support carer compliance with auditing of call durations and late/ early visit s.

Any other duties depending on the needs of the business; this may include occasionally care plan updates Branch tasks and filing reports with outside agencies and any other business needs.

Everyone who joins Premier Community becomes part of our closeknit team. Were committed to ensuring that Premier Community is inclusive a place where people are encouraged to be themselves and not an edited version to fit in. A place where differences are welcomed recognised accepted and put to good use!

If you would like to be considered for this role please read the criteria below and apply or get in touch with us!

Essential criteria

Level 2 Diploma or above in Health and Social Care

Experience of working in Home Care

Full UK driving License and access to a vehicle

Basic IT skills