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Senior Desktop Support Specialist
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Senior Desktop Support Specialist

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1 Vacancy
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Job Location

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New - United States of America

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 2741423
Please review the job details provided and advise if you would be interested in discussing the specifics.

Job Title Desktop Support Specialist
Duration 6 Months contract to start
Location Atlantic City New Jersey United States 08401 (onsite)
Pay Rate 37 $/hr on w2
Roles & Responsibilities
  • Review evaluate design implement and maintain the corporate technology systems.
  • Identify data sources constructs data decomposition diagrams provides flow diagrams and documents all related processes.
  • Ability to communicate complicated technical concepts to nontechnical Clients.
  • Experience adhoc reporting estimating and interfacing of inbound and outbound interface files.
  • Work as technical expert with Clients application analysts developers and other technical team members to support and develop technical solutions to complex business problems.
  • Develops specifications according to business requirements.
  • Configures system and monitors performance of systems and programs. Install software patches and new environments as required.
  • Writes and maintains documentation to describe program development logic system coding testing changes and corrections in accordance with policy and SOX auditing compliance.
  • Recommends new solutions and upgrades in alignment with strategic plans and business requirements.
  • Coordinate and perform all testing of any changes to environment with process owners.
  • Ensure that assigned backup support personnel are involved and aware of activities so that they have sufficient knowledge to be effective substitutes when needed.
  • Provides technical assistance to 700 internal business users by responding to inquiries regarding errors problems or questions about hardware or software in a 24x7 environment.
  • Assist IT Department with other support related issues as required.
  • Perform other special projects and assignments as required.
  • Perform all duties inherent in all supervisory professional and administrative positions.
Preferred Qualifications
ServiceNow

Minimum Qualifications
Qualifications:


A four year Bachelors degree in Business Computer Sciences or related field. Significant experience may be substituted for the educational requirement.
A minimum of two to five (25) years of relevant work experience.
Technical Skills:
  • Active Directory & Windows Server 2000 (or higher)
  • Office 2000 (or higher)
  • Mobile and cellular technologies (Ipad Tablets Iphone)

Employment Type

Full Time

Company Industry

About Company

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