Project Support Specialist I
Posted on :
23-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-03-2024
Job Description
Req ID : 2740469
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is the largest private broadband company in America providing advanced digital video Internet telephone and home security and automation services over its own nationwide IP network. The client is committed to creating meaningful moments of human connection through technology. The largest private broadband company in America we proudly serve six and a half million homes and businesses across 18 states. They are dedicated to empowering others to build a better future and celebrate diverse products people suppliers communities and the characteristics that make each one unique.
Job Title: Project Support Specialist I
Work Location: Atlanta GA 30328
Duration: 12 Months
Work Type: Contract
Job Type: Hybrid 2 days a week
Job Summary:
- BPM: Manages the development and implementation of projects/programs to meet business process initiatives process improvement product launches other strategies and objectives.
- Analyzes existing project management methods to promote effective operations through standardization improvement simplification discontinuance or other methods.
- Conducts risk assessments facilitates communication across operational groups and ensures compliance with the defined process and/or implementation.
Typical Training / Experience
- HS diploma GED or relevant work experience; 02 years of experience in area of responsibility Dept/Org Scope & Impact
- Entry level support role requiring basic skills; can perform some of the basic tasks within the function; some impact at the job or department level Problem Complexity
- Performs simple routine work; Selects correct processes from clearly prescribed rules past practices or instruction; Seeks advice and guidance on nonroutine or problem areas from supervisor. Any deviations from the norm are cleared by the supervisor/manager Autonomy
- Under close supervision exercises limited latitude/independent judgment; Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor/manager Knowledge
- Assignments require minimal knowledge beyond the assigned work; Demonstrates correct understanding of routine aspects of work
MAJOR TASKS
- Onboarding and training of new service providers in Magnit.
- Complete vendor invoicing in Magnit as per contractual agreements.
- Provide reporting for completed project milestones and billing deliverables.
- Provide ongoing process improvement maintain process documentation and communicate process changes to internal and external customers.
- Process invoices upon completion of contractual milestones.
- Develop and maintain positive relationship with AR personnel of service providers and internal stakeholders.
- Create Work Order requests and issue to internal and external parties for full execution.
- Track and update financial codes of projects and programs for appropriate setup allocation and extensions.
- Develop and maintain financial reports for service providers and internal teams.
- Respond to requests from internal team and vendors applying innovate thought industry standards and ingenuity to determine best course of action.
- Continual communication to internal team and stakeholders on project status. Communicates project requirements to other departments.
- Obtains feedback at critical milestones and at project completion to ensure that billing is completed in timely manner financial codes are closed in Oracle and projects are closed in Sitetracker and WATTs.
- Prepare necessary presentation materials for meetings.
- Work with Customer to understand their billing process and access their billing databases accordingly.
QUALIFICATIONS REQUIRED
- 2 years of experience in related field (i.e. Accounts Payable/Receivable Change management Process Improvement Project Management Engineering Technical Operations) or academic equivalent training or projects.
- Working knowledge of basic accounting principles budgeting and process improvement methodology.
- Demonstrated problem solving and analytical thinking skills.
PREFERRED
- Knowledge of Magnit Oracle Salesforce/Sitetracker and/or other project databases
- Intermediate to Advanced skills in Word advanced Excel PowerPoint and Outlook required with the ability to become proficient in other software tools as needed.
- Exceptional interpersonal/people skills including verbal and written communication skills integrity sound judgment and decisionmaking ability to all organizational levels. The ability to modify the messaging appropriately to various technical managerial and leadership audiences is critical for this position.
- Demonstrates continuous effort to improve self and team operating protocol decrease turnaround times streamline work processes and work cooperatively and jointly to provide quality seamless customer service.
- Knowledge of telecommunications industry and wireless services
- Demonstrated carrier relationships (AT&T TMobile Sprint Verizon Other)
- Must maintain strict confidentiality of extremely sensitive data records files conversations etc.
- Flexible and creative problem solver with the ability to think analytically and follow through with complex problems.
- Strong followthrough and ability to implement tasks.
- Team player with a highenergy level and diligent work ethic.
- Ability to meet or exceed deadlines.
- Ability to thrive in a fastpaced environment.
- Ability to organize and prioritize activities.
- Ability to travel up to 5%.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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