Regional After-Sales Specialist - Poland

Main responsibilities:

• Drive and develop partners service preparation execution and service performance assessment ensure annual service target and the goal achievement steering the partners continuous service level improvement;
• Regional dealer regular visit organize meeting workshop and other activities with regional partners review the business plan. Be responsible for the aftersales projects development execution and assessment;
• Secure the quality of our service network by timely training tooling and other supportive materials;
• Regional customer satisfaction follow up (NPS) assist partners to close customer complaint in time Goodwill authorization and management;
• Coordinate the spare parts deliveries in close cooperation with the Supply Chain team and steering parts service level improvement;
• Support the regional aftermarket activities and service campaign implementation.
  
  

Main requirements:

• HBO (bachelor or master) working and thinking level acquired by education or work experience;
• Customer service Automobile related working experience;
• Affinity with electric mobility;
• Willing to travel on a frequent basis within the territory and abroad (including potential trips to China) indication 25% of your time;
• Strong communication and negotiation skills and excellent knowledge of English. Polish and Chinese is a plus.
  

We Offer:

• Performance and experiencebased competitive remuneration.
• An exciting opportunity to lead the European transition to Zero Emissions transportation and decarbonization of the economy.

Please submit your CV in English

Our Purpose is to build a zeroemission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team