Technical Platform Owner

Job Posting Title

Technical Platform Owner

Job Description Summary

As an Technical Platform Owner you are the platform specialist who owns and drives the goals objectives and constraints for the engineering project. You are the single person ultimately responsible for its success. In this role you represent the business in the scrum team and work with user groups and stakeholders to determine what features are being released on the respective platform. As the bridge between product and engineering you must align both parties to a common goal while aggressively managing stakeholder and customer expectations. You define what success means for the team and being the spokesperson for the respective platform.

Job Description

Solves complex problems through ongoing thorough research and analysis of designs and modification of procedures.

Prepares detailed backlog and timelines for project management.

Creates and designs documents for technical administrative and all levels of management

Performs technical planning system integration verification and validation; evaluates alternatives including cost and risk supportability and analyzes for total systems

As a subject matter expert serves as a technical consultant to internal and external customers regarding interface with the platform.

Maintains a working knowledge of technical changes to the system.

Analyzes existing platforms for optimal performance and makes recommendations as required to reduce or limit technical debt and AWS cost/benefit analysis

Pursues knowledge of technological advances and applies knowledge to contribute to the companys vision of its role in the industry.

Demonstrates qualities of an effective leader.

Communicates with clients as required regarding technical and design issues.

Responsible for providing documentation to support platform operations.

Collaborates with multiple internal departments to drive the highest level of customer satisfaction

Participate in/leads platform design and specifications processes.

Facilitates the platform vision and roadmap

Provides estimates to the crosstechnical team and prioritize enhancement and features.

Using agile development methodologies translates findings into user stories scenarios personas and other design tools for platform engineering teams

Support release readiness activities and postdeployment support processes.

The abovecited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Additional Job Description

EDUCATION AND EXPERIENCE

Bachelors degree in computer science or a related field of study or 24 years of relevant work experience.

3 to 5 years of progressive work experience designing business processes technical mapping processes and working on process improvement initiatives and business system design.

Must have experience with SQL and relational database systems (e.g. Oracle SQL Server GraphQL) Experience in an agile development environment Extensive experience with healthcare/payer/insurance industry claims processing systems provider office operations and customer service processes in a healthcare company.

Experience in the writing of detailed technical documentation e.g. business requirements sourcetotarget mappings and technical and functional specifications.

Work with a variety of legacy applications and platforms and work with application teams to implement or migrate associated components to cloud services

Must be proactive selfmotivated and able to work well under pressure while managing multiple competing projects and priorities.

Direct experience working as part of a project team.

Integrating the disparate bestofclass solutions.

Experience creating detailed specifications for use by both technical and nontechnical readers.

Experience with X12 EDI standards in a healthcare setting is preferred.

SKILLS AND KNOWLEDGE

Exposure to cloud technology different patterns deployment methods and compatibility of the applications

Exposure to major AWS technologies and associated components and variations.

Exposure to Software Development Best Practices (Version control Change Management Unit Testing GIT etc.).

Knowledge of OOP language is a plus

Demonstrated mastery using PC skills MS Suite products and flowcharting tools.

Highly motivated to collaborate and to enable others to be successful.

Strong desire and ability to learn new concepts.

Aptitude for figuring out technical concepts and challenges strong problemsolving skills.

Ability to turn ambiguous and potentially conflicting requirements into clearly defined solutions.

Excellent presentation and communication skills including strong business and technical writing.

Excellent attention to detail and followthrough.

Knowledge of business process development and business process design/redesign. Ability to create factbased business recommendations.

Ability to interact successfully with individuals at all levels of the organization and to develop relationships.

Ability to facilitate meetings with a clear goal and participation of appropriate team members and stakeholders.

Familiar with Agile and Lean SDLC