Collections Manager

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
  
• Setting payment collection goals and targets for the department.
  
• Creating and implementing a strategy to improve the collection of outstanding credit.
  
• Implementing collection policies and procedures to avoid excessive outstanding credit.
  
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
  
• Implementing deadlines for invoicing and payment collection.
  
• Negotiating with customers in cases when nonpayment occurs.
  
• Preparing monthly feedback reports on payment collections.
  
• Remaining informed of any legislative procedural training regarding debt collection.
  
• Training and mentoring of staff members in the collections department.
  

Requirements

• Bachelor s degree in finance accounting or a related field.
  
• 3 5 year s experience as a collections manager.
  
• Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
  
• The ability to work accurately and independently.
  
• Good verbal and written communication skills.
  
• Excellent analytical skills and an eye for detail.
  
• Outstanding leadership and managerial skills.
  
• Strong time and people management skills.
  
• Ability to work to strict deadlines.