Assistant General Manager

At Tricoci Salon & Spa we believe in the power of beauty selfcare and a sense of belonging. Were a leading name in the beauty industry offering an experiential space where our clients and team members can discover their best selves.

We are looking for an Assistant General Manager (AGM) Bloomingdale that wants to make an impact! We are looking for a leader who shares our passion for beauty and wellness. They will lead with the General Manager the Salon & Spa by ensuring exceptional guest services in a fastpaced environment.

Here are some highlights of what actions you will be doing in this role:

• Responsible for the daytoday operations of the entire Salon & Spa including:
• Outstanding guest service expectations
• Organizing the day/week/month (scheduling)
• Conduct daily walkthroughs
• Motivating the team
• Driving sales goals in both services and products
• Trouble shooting as changes happen throughout the day.
• Cultivate and maintain the Tricoci culture of community trust innovation development and growth opportunities.
• Coordinate and schedule the teams to meet the needs of the Salon & Spa.
• Manage your business through key performance indicators (KPIs) and P&L ensuring overall profitability of the location.
• Effectively communicate job responsibilities performance expectations guest service standards and company policies/guidelines to all team members.
• Coordinate and schedule the teams to meet the needs of the Salon & Spa.
• Perform opening and closing duties as needed following established procedures.
• Review and prepare weekly work schedules and approve service schedule changes and requests for time off to ensure adequate coverage.
• Conduct sales audits monitor sales data and prepare bank deposits.
• Assist in the recruitment and training process for team members.
• Maintain standards to ensure safety and maintenance and compliance with all state licensing and health requirements.
• Perform various administrative functions and tasks as assigned by the General Manager.

Here are some of the skills and background that we are looking for:

• 3 years management experience in a highvolume retail beauty/spa or retail or service environment.
• Strong organizational skills and attention to detail with a focus on results.
• Ability to multitask and thrive in a fast paced high energy and evolving environment.
• Proven analytical problemsolving and decisionmaking skills to handle critical situations utilizing good judgment and professionalism.
• Exceptional written and verbal communication skills
• An aptitude for creating and maintaining an environment of collaboration and teamwork.
• Time management skills with the ability to set clear goals communicate goals and provide feedback/coaching monitor productivity goals and evaluate results and meet deadlines.
• Motivated selfstarter who can work independently and be a team member within the company.
• Flexible and available to work varied shifts including evenings and weekends.

The following is required for this position:

• Standing or walking in the Salon & Spa for prolonged periods of time.
• The ability to lift up to twentyfive pounds.
• Regularly reach bend squat and other physical movements.
• Regularly exposed to scents odors or fumes from various treatments.

Here is what we can offer you:

• Medical/Rx Dental Vision insurance
• 401(k) with generous employer match.
• Wellness benefits include EAP (Employee Assistance Program) with five free counseling sessions.
• Health Savings Account (HSA) with generous employer match.
• Flexible Spending Account (FSA) for health dependent and commuter benefits.
• 100% employerpaid Basic Life insurance option to purchase supplemental coverage for you/ your family.
• Shortterm disability (STD) Critical Illness Group Accident and Hospital Indemnity insurance available.
• 100% employerpaid longterm disability insurance (LTD).
• Paid Time Off including Vacation Holidays and Paid Leave
• Growth opportunities within a diverse inclusive and fun environment!

You can be a part of our culture of advancing innovation in the beauty industry join us today!

Tricoci inspires confidence within every guest by catering to the unique needs of every individual providing an experience that is anything but ordinary. Visit for more information and follow us on Instagram @TricociOfficial.