Operations Customer Service Administrator

Revolutionize the Logistics Scene: Join a Global Career Without Borders!

Step into the dynamic world of logistics and supply chain where borders fade and opportunities abound. Imagine a career where youre not confined by geographical constraints yet you make a global impact from the comfort of your home base. As an Operations & Customer Service Administrator in this vibrant industry youll spearhead operational excellence ensure seamless communication across continents and navigate the intricacies of international logistics. Embrace a realm where your skills transcend boundaries propelling you to new heights of professional achievement. Join us and embark on a journey where every day presents new challenges and rewards and where your contributions shape the future of global commerce. Take the leap and elevate your career to unparalleled heights in the everevolving world of logistics and supply chain management.

Chart Your Course: A Glimpse into Your Logistics Odyssey

Elevate Your Profile Rise to the Challenge with Your Expertise

• Excellent command of the English language both verbal and written
  
• Must compose business emails in a professional manner
  
• Must have at least 5 years of customer support and/or operational support experience
  
• Consistently meet or exceed KPI targets
  
• Have experience meeting customer service expectations and reporting them
  
• Ability to work in a fastpaced environment
  
• Attention to detail
  
• Excellent followup skills
  
• Exceptional organizational skills
  
• Ability to multitask effectively
  
• Intelligent and quick learner
  
• Bachelor s degree required
  
• Selfstarter willing to undertake projects independently
  
• Must be willing to work on a fixed night shift from 11:00 PM to 8:00 AM on Mondays to Fridays
  

Power Your Career Master the Logistics Landscape

• Operational Support
  
• Monitoring SOP compliance
  
• Price quotations
  
• Shipment Order Entry
  
• Tracking shipments
  
• Shipment KPI and SOP Reporting
  
• Resolving shipment issues
  
• Shipment scheduling
  
• Manage communications with customers vendors and within the company
  
• Manage and execute custom projects
  
• Identify process issues
  
• Create implement and monitor processes
  
• Customer and carrier setup and compliance
  
• Submit follow up and assist with claims management
  

Logistics Lifestyle Thrive in a World of Opportunities

• Day 1 HMO coverage
  
• Work from home arrangement
  
• Prime office locations (With free unlimited access to the gym: Ortigas and Makati)
  
• Great work culture
  
• Direct exposure to international clients and cuttingedge technologies
  
• Standard government and Emapta benefits
  
• Career growth opportunities
  
• Diverse and supportive work environment
  
• Fun employee engagement activities
  

Dive into Innovation Welcome to the Logistics Frontier

Our client Cube Dash LLC stands as a beacon of innovation in the logistics and supply chain industry. They specialize in streamlining domestic freight movements across the United States leveraging cuttingedge technology and a clientcentric approach. Cube Dash offers tailored shipping solutions optimizing routes reducing costs and ensuring timely deliveries. With a commitment to excellence they empower businesses of all sizes to regain control over their logistics operations. Whether its LTL freight truckload shipments or residential delivery services Cube Dash sets the standard for efficiency reliability and customer satisfaction. Join our clients team and be part of the logistics revolution!

Welcome to Emapta Philippines!

Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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