Business Analyst

What you will do

As a Business Analyst your top priority is to build strong and trusted relationships with our clients. You are an advisor who seeks and defines problems. You will be responsible for proactively supporting our customers for a wide range of scenarios including defining business process analyzing requirements and driving business process improvements for our clients.

You are part of a team of problem solvers helping to solve complex business issues from strategy to execution with our clients. We live by our values and these attributes make for success in our team:

Business Ownership. Assume responsibility and accountability for successfully accomplishing work objectives and delivering business results by setting challenging goals focusing effort on the goals and meeting or exceeding them.

Collaboration (in and across teams). Supporting others development and being a positive team player. Leaders and Team Players take pride in helping others learn collaborate and give actionable feedback to the team.

ProblemSolving/Critical Thinking. Manage risk issues and ambiguity in a forward focused structured way by breaking problem down asking questions and evaluating a solution to present to TL before taking action.

Communication. Delivers clear effective communication verbally and in writing. Demonstrates the ability to ensure information & solutions are shared with others appropriately and take responsibility for understanding others.

Responsibilities:

Scoping

CoLeads scoping sessions with the technical lead.

Share scoping meeting agendas (as relevant)

Share scoping meeting recordings and actions items

Document requirements in process flows and user stories

Review documented requirements with technical lead.

Save and maintain any client documentation in the ShareDrive

Validate quality and completeness of documentation provided by client.

Follow up with client to ensure all required documentation is provided by due date

Upload user stories in Jira or client system once final

Inform Project Manager of any project risks issues or changes.

Sprints

Document refinement sessions lead by technical lead (requirements clarification action items etc.).

Collaborate with the product owner and PM in creation of the backlogs

Update issues in the backlog with outcomes from refinement sessions.

After refinement is complete send meeting recordings and a summary of tasks committed for the next sprint.

Inform Project Manager if we will be using surge capacity (if relevant)

Assess new requirements and identify impacts on the scope in collaboration with technical lead

Inform Project Manager of any project risks issues or changes.

Participate on QA sessions (functionality Does it meet all requirements Cross check user stories to ensure all relevant requirements are being delivered)

Update documentation upon project/epic closure (if required)

What you bring

Bachelor s degree (or equivalent) in a related field is required MBA or related Masters is preferred.

3 years of experience as a consultant or business analyst.

Familiarity with the project lifecycle for IT projects using Jira.

Ability to think in systems and understand interdependencies across components of a technology platform.

Experience within a SaaS environment preferred

Experience with traditional and Agile delivery methodologies preferred

Familiarity with LEAN or other continuous improvement methodologies an asset

High proficiency with MS Office (Excel Word PowerPoint).

Experience with project planning software (Jira Smartsheet etc.) workflow diagram tools (Visio Lucid chart etc.) and internal collaboration tools (Jira Teamwork etc.) is an asset.

If Interested:

Please send your resume and project list in confidence to Rida Ahmed rahmed@searchlabs.ca for consideration.

We thank all applicants for their kind interest however only those with relevant experience will be contacted at this time. All resumes and project lists will be considered for all other current relevant roles as well as be kept on file for future consideration so please don t hesitate to apply.