Sr AWS Connect Speci....
Sr AWS Connect SpecialistSr Cloud Application Developer
Posted on :
06-03-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2596126
Job Description :
610 years of Cloud IT Application Development and Enhancement experience
Extensive experience in designing and building AWS Connect solutions.
Design and implementing AWS Connect Contact flows Queues Agent workspace configuration Contact lens forecasting abilities Number porting network setup and other changes to the IVR.
Strong technical skills particularly in API Lambda and Nodejs for effective utilization in web services APIs and scripting languages.
Knowledge in legacy contact centres and IVR s with associated business tooling
Proven experience with at least 2 AWS AI services (Amazon Comprehend Lex Rekognition Polly Textract Translate Transcribe) ideally in conjunction with AWS Connect.
Integrating third party systems from Lambda via APIs ex. CRM tools.
Strong understanding of contact centre workflows.
Write test scripts and complete testing to identify and report defects.
Logging and debugging AWS Connect issues.
A mindset of automating everything with experience demonstrating this.
aws,cloud,api,amazon,crm,cloud computing,node.js
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
