Employer Active
Bachelors degree in hospitality management business administration or a related field
Strong leadership abilities with the ability to motivate and inspire a diverse team.
Excellent customer service skills with a commitment to delivering exceptional guest experiences.
Solid understanding of lodge operations including front office housekeeping maintenance and food and beverage services.
Strong communication interpersonal and problemsolving skills.
Ability to work effectively under pressure and adapt to changing priorities in a fastpaced environment.
Responsibilities:
Handle guest complaints or issues promptly resolving them to the guests satisfaction.
Provide exceptional customer service to guests ensuring their comfort and satisfaction throughout their stay.
Oversee the maintenance and cleanliness of lodge facilities including guest rooms common areas grounds and amenities.
Coordinate maintenance and repairs as needed ensuring minimal disruption to guest services.
Manage guest reservations checkins checkouts and inquiries efficiently and professionally.
Schedule staff shifts assign tasks and ensure adequate staffing levels to meet guest needs.
Full Time