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Job Description
Job Title: Sr. Contact Center Business Analyst
Location: Charlotte NC
Duration: 6 Months
Job Description:
Must have skills:
Sr. Contact Center Business Analyst
Detailed Job Description:
Job Responsibilities:
8 years of business systems analysis or design in Contact Center domain
Experience writing/interpreting Business Requirements and Functional Requirements Documents Experience with Microsoft Visio or VoiceFlow Strong analytical skills with high attention to detail Excellent verbal written and interpersonal communication skills Knowledge and understanding of project management principles and Software Development Lifecycle
Minimum years of experience: 8 years
Education: Bachelor or Master of Engineering
Employment Type
Full Time
