Sr ServiceNow Administrator Remote

For further inquiries regarding the following opportunity please contact one of our Talent Specialists

Vinod

Sudheendra

Job Title: Sr ServiceNow Administrator (Remote)

Location: Remote.

Duration: 12 Months with possible extension.

Job Description:

Seeking a Senior ServiceNow administrator with a minimum of 6 years of experience in ServiceNow administration

Position Summary

As a Senior ServiceNow Administrator/CMDB Admin you will play a critical role in supporting and enhancing our ServiceNow environment. This includes the implementation configuration changes and maintenance of the ServiceNow platform. You will work closely with IT and business stakeholders to develop and implement strategies that improve service management processes and leverage the full capabilities of the ServiceNow platform.

Key Responsibilities:

Lead the administration and configuration of the ServiceNow platform focusing on CMDB Incident Change Problem Service Catalog and Service Level Management modules.

Develop configure and manage the CMDB to ensure an accurate representation of the IT infrastructure and its relationships supporting ITSM processes.

Implement and maintain ServiceNow integrations with other enterprise systems and tools.

Design and develop custom applications forms workflows interfaces and scripts to automate and improve processes within ServiceNow.

Provide expertlevel support for ServiceNow implementation projects including configuration changes and maintenance activities.

Collaborate with IT and business teams to translate business requirements into technical solutions within ServiceNow.

Ensure the stability integrity and efficient operation of the ServiceNow platform that supports core organizational functions.

Conduct regular system audits to ensure data integrity and compliance with industry best practices and security standards.

Facilitate training and develop documentation to support endusers and internal teams.

Stay current with the latest ServiceNow features and updates evaluating and recommending enhancements to our current setup.

Minimum Qualifications:

Minimum of 6 years of experience in ServiceNow administration and configuration with a specific focus on CMDB management.

Certified ServiceNow Administrator or ServiceNow Implementation Specialist certifications are preferred NOT a musthave.

Strong understanding of CMDB principles IT infrastructure and service modeling techniques.

Expertise in CMDB and Asset Management Services showcasing a deep understanding of Business Services and Configuration item relationships.

Excellent problemsolving analytical and technical troubleshooting skills.

Education:

Bachelors degree in computer science Information Technology or related field or equivalent experience