Operations Coordinator

This is a remote position.

About us:

Touch is a disruptive Content Service Provider focused on delivering the highest level of onboard experience for aircraft and the transportation industry as a whole.

The company was established in 2011 and is based out of Miami with two additional main offices: the heart of the IFE Industry in LA California and Portugal Europe.

At Touch we understand what makes airlines unique and provide timely complete and effective solutions to support them toward excellence. We are an agile youngminded and serviceoriented company that is always present and involved in our industry.

We have a qualified resourceful and empowered team that breathes respect for the airlines respect for the suppliers and respect among ourselves.

This is the core base for what we do which is to provide the best content at the best possible rates for the customer.

Position Overview:

Responsibilities:

• Responsible for handling operational tasks for multiple airline/ground transportation clients.
  
• Create Purchase Orders per movie/tv title based on technical specs and airline requests and to be sent to studios.
  
• Very detailoriented on metadata entries for all titles acquired from studio databases.
  
• Insert metadata/images into Hardware supplier portals.
  
• Coordination with the Hollywood studio and independent labs for ontime deliveries.
  
• Handling the downloading and uploading of independent title files for encoding at our lab.
  
• Tracking all tasks within the process for each cycle of the client.
  
• Providing weekly status updates on your client responsibilities.
  
• Occasional travel to hardware suppliers in California.
  

About You:

• High school diploma/GED required.
  
• Bachelors degree required.
  
• Some knowledge of technical specs for Video (VOD) and Audio (AOD) files is preferred.
  
• Excellent communication skills.
  
• Excellent organizational and time management skills.
  
• Proficiency in Microsoft Office package.
  
• Ability to multitask often and prioritize.
  
• Selfstarter with strong problemsolving skills.
  
• Experience in the inflight entertainment industry is preferred.
  
• Based in California Miami or Atlanta.
  

Our Benefits:

• International Work Trips.
  
• Remote Work Regime.
  
• Competitive Salary.