Customer Service Assistant

At The Telecoms Bureau a leading company in the Telecommunications industry we are currently seeking a dedicated and customerfocused individual to join our team as a Customer Service Assistant. This role is pivotal in ensuring the highest standards of service and support for our clients. The ideal candidate will possess excellent communication skills a passion for problemsolving and a commitment to delivering exceptional customer experiences. Join us at The Telecoms Bureau and become part of a dynamic team that is at the forefront of innovation and service excellence in the telecommunications sector.

Tasks

• Assisting customers with inquiries over the phone email or in person
• Processing customer orders and resolving any issues that may arise
• Providing technical support and troubleshooting for products and services
• Maintaining accurate records of customer interactions and transactions
• Collaborating with other departments to ensure customer satisfaction and retention

Requirements

• Excellent communication skills
• Ability to multitask and prioritize tasks effectively
• Strong problemsolving skills
• Previous experience in customer service role preferred
• Knowledge of telecommunications industry is a plus

Benefits

• Competitive salary
• Opportunities for professional development
• Inclusive and creative work environment
• Health benefit
• Paid time off

Join The Telecoms Bureau as a Customer Service Assistant and be a part of our dynamic team in the exciting world of telecommunications. Apply now!