Employer Active
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description:
We are seeking a detailoriented and proactive Travel Coordinator to join our team. As a Travel Coordinator you will play a crucial role in facilitating travel arrangements coordinating logistics and ensuring smooth travel experiences for our clients. This position requires excellent organizational skills attention to detail and the ability to effectively communicate with clients and travel vendors.
Responsibilities:
1. Assist clients with booking flights hotels car rentals and other travel accommodations based on their preferences budget and travel itineraries.
2. Coordinate travel logistics including transportation lodging activities and dining reservations to ensure a seamless and enjoyable travel experience for clients.
3. Communicate with clients to gather travel requirements preferences and special requests and provide personalized recommendations and assistance throughout the booking process.
4. Research and identify travel options destinations and attractions that align with client interests and objectives offering insights and recommendations as needed.
5. Liaise with airlines hotels tour operators and other travel vendors to negotiate rates secure bookings and confirm reservations on behalf of clients.
6. Prepare detailed travel itineraries including transportation schedules accommodation details activity recommendations and emergency contact information for clients reference.
7. Provide timely and accurate updates to clients regarding travel arrangements changes and any potential disruptions or delays.
8. Handle client inquiries concerns and requests related to travel arrangements resolving issues promptly and effectively to ensure customer satisfaction.
9. Process payments refunds and exchanges for travel bookings in accordance with company policies and procedures.
10. Maintain organized records of client information travel preferences bookings and communications in our CRM system.
11. Collaborate with team members and supervisors to optimize processes streamline workflows and enhance the overall efficiency of the travel coordination function.
12. Stay informed about industry trends travel regulations and destinationspecific requirements to provide informed guidance and assistance to clients.
Requirements:
1. Previous experience in travel coordination travel agency hospitality or a related field is preferred but not required.
2. Excellent communication skills both verbal and written with the ability to interact professionally and courteously with clients and travel vendors.
3. Strong organizational and timemanagement abilities with the capacity to prioritize tasks meet deadlines and manage multiple projects simultaneously.
4. Attention to detail and accuracy in data entry recordkeeping and travel documentation.
5. Proficiency in using travel booking platforms reservation systems and other relevant software applications.
6. Ability to work effectively both independently and as part of a team collaborating with colleagues to achieve common goals.
7. Flexibility to adapt to changing priorities schedules and client requirements particularly in fastpaced or dynamic environments.
8. Knowledge of geographical locations travel destinations and tourist attractions is beneficial.
9. Bachelors degree in Hospitality Management Tourism Business Administration or a related field is a plus.
If you are passionate about travel possess strong organizational skills and thrive in a dynamic and clientfocused environment we encourage you to apply for the position of Travel Coordinator. Join us in creating unforgettable travel experiences for our clients and making their journey memorable from start to finish. Apply today!
Part Time
Call Center / BPO / KPO / Outsourcing