Senior Ticketing Agent
Posted on :
06-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2440212
Specific responsibilities of the role include:
• Create reservations for passengers. Handle customer requirement request professionally ensuring minimum complaints
. • Arrange reservations and rerouting for using timetables, airline manuals and tariff book
. • Issue tickets and EMDs quoting correct fare, to reduce passenger complaints and debit notes.
• Advice changes in booked flights of passengers or to cancel or to confirm reservation.
• Initiate and promote QR products to generate revenues.
• Record and process reservation made by phone/fax/emails; action telex messages or authorities.
• Handle processing of all kinds of rebates/discounted tickets.
Employment Type
Full Time
Department / Functional Area
Key Skills
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