ReceptionistData Entry Assistant MASH Team Cardiff

Job Title: MASH Higher Clerical Assistant roles

Contract type: Temporary 6months / Ongoing (though opening assignments are often extended by clients on a longerterm basis).

Sector: Local Government

Start Date: ASAP immediate starters with a short notice period (If currently working please state what is your current notice period on your CV or cover letter)

Hours Per Week: Fulltime position 37 hrs pw

Start Time: 8:30 AM

End Time: 17:00 PM

PAYE Rate : 13.89ph ( 12.39 12.07% holiday pay)

The Receptionist and Data Assistant roles provide support to Childrens Services Social Work Teams that work with and engage with young people and their families. This role involves highvolume call handling data inputting and general office tasks. We are looking for candidates who have experience in call handling and data inputting excellent customer service skills with attention to detail strong clear communication skills (both verbal and written) and the ability to work to agreed standards and deadlines. The successful candidate must also be able to work flexibly and adaptably to changing priorities work on their own initiative and as part of a team. A positive and customerfocused attitude is essential for this officebased position at the County Hall which requires a 5day workweek (8.305 Friday 4.30). Enhanced DBS is essential for this role.

Knowledge & Skills Requirements Possess a BTEC or equivalent qualification in a Business, Computing, or Administrative field. Demonstrate strong proficiency in utilising IT and Management Information Systems (MIS) solutions, specifically Microsoft Office software. Possess prior MIS, Business, or Administrative experience. Possess experience or the necessary skills to supervise staff in the short term effectively. Possess experience with ONE and/or SIMS. Possess strong written communication skills and experience in disseminating information to relevant parties. Possess experience or the necessary skills to take minutes when required accurately. Possess excellent communication skills. Possess experience in working under pressure to meet tight deadlines. Fluency in English and Welsh is essential.