Product amp Fulfillment Manager

pbrppstrongWHO WE AREstrongppCloserStill is a dynamic fastgrowing global company that owns and operates some of the most successful trade shows and events in the world for our sectors including the Learning Guild and US Vet portfolios We have a team of dedicated and talented people in the industry who go above and beyond to deliver on the objectives of the communities we serveppThe Learning Guild founded in and fully owned by CloserStill Media is a media company and global community of practice with more than L&D members worldwide We produce a variety of resources focused on serving the needs of professionals who leverage learning technologies to manage design and develop learning solutions for improving individual and organizational performance The Guild leverages its global community to produce a robust sales and marketing channel for industry suppliers including digital advertising and lead generation opportunities as well as conference and expos ppThe Vet Shows launched in Europe in and after continuous success launched in the US in The US Vet shows offer vets practical & relevant training with clinical programs for small and large animal medicine provide a space to network and meet other industry professionals and learn about innovative products Our goal is to provide veterinary professionals continuing education in a meaningful way ppstrongWHO WE ARE LOOKING FOR strongppThe Product & Fulfillment Manager is a key role within the Learning Guild and US Vet portfolios developing sponsorship products and managing a variety of activities and projects that support sales team efforts including reaching sales goals for six annual events Customer as well as sales team success will depend upon your thorough communication tracking follow up and meeting deadlines ppWe are seeking a highly motivated and experienced Product Fulfillment Manager with a background in product development and fulfillment for events to join our dynamic team In this role you will play a critical role in driving revenue growth by creating innovative sponsorship products collaborating with customers and internal stakeholders on fulfillment and execution and streamlining processes to maximize efficiency As a Product Development Manager you will be an integral part of our organizations growth strategy leveraging your expertise to develop and deliver exceptional sponsorship solutionsppThis role reports into the VP Vet & New Ventures for CloserStill with a dotted line to Director of Business Development for the Learning Guild ppstrongJob Responsibilitiesstrongppstrong Product Development strongpppliTake the lead in developing new sponsorship products and packages researching costs and proposed pricing liliStay close to the customers and sales teams to understand the markets and to have the ability to identify opportunities for product innovation that will create value for the events and our customers lippul ul ul ulpstrong Revenue Generation strongpul liDrive revenue growth through the successful implementation of existing and new sponsorship products li liCollaborate with the sales and marketing teams to create compelling value pricing models and marketing materials to attract sponsors and meet revenue targetsli ulpstrong Customer Collaboration strongpul liWork closely with customers to understand their unique objectives at our events and develop tailored solutions that align with their brand and business goals li liServe as the main point of contact for customers ensuring smooth fulfillment and execution of sponsorship agreementsli ulpstrongProcess Streamlining strongpul liContinuously evaluate and improve existing processes related to sponsorship product fulfillment and development li liIdentify areas of inefficiency and implement strategies to streamline workflows reduce costs and enhance customer satisfactionli ulpstrongCrossfunctional Collaborationstrongpul liCollaborate closely with internal teams including sales marketing event operations and finance to ensure seamless coordination and execution of sponsorship initiativesli liFoster strong working relationships across departments to leverage collective expertise and resourcesli ulpstrongReporting and Analysisstrongpul liTrack and analyze key performance indicators (KPIs) related to sponsorship products revenue customer satisfaction and process efficiency li liGenerate regular reports and present findings to management providing actionable insights for business decisionmakingli ulpstrongOnsite Operations and Sales supportstrongpul liTravel onsite to shows to ensure our exhibitors are having a successful show and to be a resource to help solve any problems that ariseli liCreation and distribution of onsite exhibitor communications piecesli liHelp ensure fulfillment of exhibitor and sponsorship deliverables including floor plan placements sponsorship activations and signage locations etcli liProblem solving work with Operations to ensure event rules & regulations are met and customer service standards are maintained escalate as necessaryli ul pstrongKnowledge skills and abilities requiredstrongpul liProven track record of at least years in product development and fulfillment specifically in the sponsorship or event industryli liStrong understanding of the event industry landscape including sponsorship trends best practices and industry benchmarksli liInnovation and Business Acumen A strategic thinker with the ability to develop innovative sponsorship solutions and drive revenue growth Strong business acumen and understanding of financial implications related to product development and revenue generationli liCustomerFocused Excellent interpersonal and relationshipbuilding skills to effectively collaborate with customers and internal stakeholders Proven ability to understand customer needs and translate them into actionable solutionsli liAnalytical and ProblemSolving Skills Strong analytical skills with the ability to analyze data identify patterns and make datadriven decisions Proactive problemsolving mindset to address challenges and optimize processesli liHigh Emotional Intelligence the capacity to be aware of control and express ones emotions and to handle interpersonal relationships judiciously and empatheticallyli liCommunication Skills Exceptional written and verbal communication skills Ability to articulate ideas and present complex information clearly and persuasively to both internal and external stakeholdersli ulpIf you are passionate about events and product development and sponsorship strategies and have a proven ability to drive revenue growth through innovative solutions and delivering value to customers we invite you to join our team Apply now and be part of our exciting journey to create exceptional sponsorship experiencesppstrongWhat We OfferstrongppThis is a full time permanent remote or hybrid position The base salary for this role is $ USD and a comprehensive set of benefitsbrppCloserStill Media reserves the right to request a DBS or credit check should the role require itstrongstrongppstrongDIVERSITY AND INCLUSIONstrongppemCloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovationemppemWe are an equal opportunity employer All applicants will be considered for employment based on merit without attention to age ethnicity religion or beliefs sexual orientation gender identity family or parental status or disability statusemp