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Who are WebBeds?
WebBeds is the fastest growing and most significant accommodation supplier to the travel We are a global company offering ground services (hotels, transfers, tours, activities) to travel Our products help our partners and customers to create amazing Travel
Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to search requests We deliver amazing outcomes using leading edge technology through innovative and creative
WebBeds is a subsidiary of Webjet Limited (ASX: WEB) an ASX 200 listed company operating a global digital travel
What makes us stand out?
What will you do on your journey with WebBeds?
WebBeds is the world s fastest growing provider of accommodation distribution services to the travel Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and Our search API reach peaks of more than requests per second, each one consisting of tens or hundreds of hotels, with continued
"We design, deliver and support innovative solutions through engagement, collaboration and a fearsome passion for creating customer value" is our mission as an IT
With this in mind, we strive to be at the leading edge of technology when it comes to build the platform that meets the needs of our Supply partners and This translates to the use of latest technology including .NET Core versions, K8S, microservices architecture, clouds hosting and orchestration, CI/CD pipelines, automated testing, Proactive monitoring, and alerting systems, to name a
Our delivery teams have the creativity and freedom to express themselves by building innovative solutions to often complex problems and are challenged to reach higher levels Our teams consist of product owners, QA engineers, Software Engineers, and people from across the business all working collectively and We have a very strong technical team from which you will be able to learn, but are encouraged by new ideas and fresh thinking that you will bring with
How you will make an impact?
We are seeking an experienced and talented Technical Support Analyst to join the WebBeds Connectivity & Platform Support As Technical Support Analyst you will participate directly with our Partners when they require assistance with their integration and help internal users of our web
You will work closely with our Commercial team, Integration Consultants, and Product teams to solve problems and resolve highly complex technical issues and service
The Technical Support Analyst role reports into WebBeds Technology organization and represents the voice of Connectivity & Platform Support within the
We are seeking someone with a real passion for travel, a passion for technology, and technology expertise, combined with superb communication skills and business insight are critical to the Technical Support Analyst ;
Key elements to this role include, but not limited to:
The skills we would love to see in your suitcase!
Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service &
Find out more about the WebBeds business at ;- #LI-Hybrid
Full Time