IT Business Analyst

Job Title: IT Business Analyst
Location: Remote
Job Type: Fulltime
Job Duration: Long

Job Description:

The Business Systems Analyst (BSA) III assists the Tech Team staff in understanding the organization's operational needs for both automated and manual solutions to business systems and procedures of diverse scope. The BSA is involved in planning, organizing, and conducting detailed analytical studies to define problems, identify deficiencies and improve solutions which impact the enterprise's effectiveness, and provide the basis for issue resolution. The BSA is responsible for executing the system definition and design processes within the Software Development Life Cycle (SDLC). They collaborate with users to define business requirements for system enhancements and new functionalities to achieve process improvements.
Duties and Responsibilities
Conducts interviews to gather new requirements autonomously; employs facilitation techniques as needed to discuss requirements with clients and users; uses specific group and collaborative methods for collecting requirements
For moderately complex requests/projects, leads or performs analysis of business and user needs, constructs requirements documentation, translates requirements into proper system requirement specifications, and reviews requirements and specifications with internal and external stakeholders
Defines quality attributes and/or develops basic test scenarios to support unit and functional testing
Communicate the business directives, goals, and needs to the technical team and serve as business interface from the enterprise's operational management team managing expectations and defining business satisfaction metrics
Understands legal aspects of information systems, i.e., HIPAA, SOX, PHI, Medicare Fraud, Waste, and Abuse
Applies general industry and regulatory compliance knowledge to the benefit of the business
As directed, the BSA will participate in an agile development team, ensuring features and functionality requested by users align with business goals for the product, particularly as goals and products evolve over time, as well as ensuring the right information is available to the engineering teams, with the right amount of detail, and at the right time
Conducts requirements peer reviews, evaluating clarity, conciseness, comprehensiveness, and appropriateness of specifications
Recognizes and identifies potential areas where existing business services policies and procedures require change, or where new ones need to be developed and makes recommendations in these areas
Guides the design, development and documentation of system process workflows and various implementation activities that deliver business solutions required of the business
Assists the organization's business operations staff in developing content or other materials
Recognizes, manages, or fulfils urgent or escalated issues

Requirements
5+ years of professional experience in a technical and analytical, preferably healthcare role
1 to 2 years of project or team lead experience
Education: Master's/Bachelor's degree in Computer Science or equivalent
Other Skills
Strong understanding and breadth of experience with technical systems
Ability to identify and understand the business problem and the impact of the proposed solution on the operations of the organization
Strong understanding and broad range of experience with programming and database languages
Strong organizational and project management skills
Ability to interact with internal staff at all levels
Excellent oral and written skills to effectively communicate with customers and internal staff
Strong understanding of the healthcare industry and the information exchange between providers, clearinghouses, payers and employers
Ability to develop and deliver presentation materials
Ability to field questions in an open forum or presentation
Ability to formulate and define systems scope and objectives through research and due diligence
Ability to responsibly manage time