Customer Service Agent
Posted on :
29-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2127485
- Communicate with current and potential clients via telephone, email, online chat, or social media
- Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
- Maintain a courteous and calm manner at all times to de-escalate stressful situations
- Document personal information to create, update, or adjust customer accounts
- Prepare call-related information for purposes of auditing and reporting
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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