NOO/BPEM/SPCM IT Business Analyst

NOO/BPEM/SPCM IT Business Analyst

• Working Location: Brussels, Belgium
  
• Security Clearance: NATO Restricted
  
• Language: High proficiency level in English language
  

EXPERIENCE AND EDUCATION:

Essential Qualifications/Experience:

A very good understanding of an IT organization; of the different teams and technologies involved in all areas of a typical IT organization

Highly numbers-oriented. Very comfortable working with large sets of IT related financial data. Experience reporting and reporting tools (e.g. Excel, Access, data analytics and processing tools)

Experience in collecting data from various sources and stakeholders

Experience in databases maintenance, and good understanding of relational databases

Knowledgeable about the Agency services and applications is an advantage

Support development of the Agency Costed Customer Services Catalogue. That consists of Service Descriptions revisions, coordination work with Service Lines, calculation and analysis of Service Rates (catalogue services prices) and support to NATO customers in budgetary process

Collect, consolidate and analyse Service Lines input to the service rates changes, analyse cost models and apply best practices in IT services costing

Maintain complex Excel spreadsheet, Access databases and producing ad-hoc reports

Lead and support financial aspects of the business and IT services. Collaborate closely with Finance on budgetary issues, service projects set up and Service Lines funding related issues