Sr. Program Manager

Job Title: Sr. Program Manager

Location: REMOTE

Duration: 6-12+ Months Contract

Job Description:

The enterprise Portfolio Management Office (ePMO) is accountable for intake, execution, and managing the oversight of strategic programs and projects approved and budgeted by Leadership and the Board of Governors. These programs and projects span multiple functions and departments, and are enterprise investments in infrastructure and process excellence. The portfolio, program, and project management resources within the ePMO are uniquely positioned to support business units in the planning and delivery of large-scale programs and projects. The Portfolio Delivery team is responsible for ensuring the timely execution of programs and projects on the enterprise portfolio and developed in support of strategic direction. The Program Manager III, Portfolio Delivery (Program Manager III), is responsible for managing a portfolio of programs and projects, and maximizing ROI and value delivery. In addition to managing the portfolio, the Program Manager III is expected to manage programs and projects assigned to his/her portfolio and will have indirect management or oversight responsibilities for the project management staff assigned to execute programs and projects on his/her portfolio, ensuring overall performance quality and adherence to scope, schedules, resources and portfolio budgets. The Program Manager III is accountable for leading complex program objectives, managing change and resolving issues that span project teams and departments.

The Program Manager III ensures high quality, consistent, and standardized documentation of programs and projects across the assigned portfolio, leveraging best practices identified by the ePMO Shared Services function and aligned to meet the needs of the ePMO Portfolio Management functions.

The Program Manager III is accountable to ensure required artifacts are submitted accurately, timely, and to a sufficient level of detail needed to define program deliverables (what, why, how, when, how much).

• Sets priorities related to assigned program enterprise portfolio projects and associated project timelines, oversight of capital and operating delivery budgets.
• Responsible for efficient execution of assigned program & projects in alignment with established strategy.
• Manages program level constraints of scope, schedule, cost and quality ensuring integrated program master plans including all functional impacts.
• Drive successful portfolio outcomes in support of strategic business initiatives.
• Synchronize the work of cross-functional project teams to ensure assigned program(s) and associated project(s) are completed on time, within scope and on budget.
• Define and implement program governance in alignment with stakeholder expectations and ePMO best practices.
• Accountable for managing program schedule, cost/budget, resources, quality, scope, and business benefit.
• Oversees the execution of multiple programs and projects within an assigned program to achieve continuous alignment with the organization's strategic plans and objectives.
• Responsibility for special projects and company initiatives.
• Presents information on strategic initiatives or other subjects to peers, teams and upper management. Provide ongoing reconciliation between long-term goals and short-term actions.
• Assumes a leadership role in educating the business and technical community on PACE, Project and Program management processes and areas of expertise.
• Responsible for holding project work teams accountable for on-time delivery of assigned scope within baselined schedule, and costs/effort in alignment of program strategy.
• Responsible for appropriate change management practice in partnership with stakeholders and delivery work teams to accurately and timely reflect program/project change controls and process timely within governance framework.
• Performs other duties as assigned.

Required:

• At least 6-8 years of relevant Program Management, Health Care Administration, Research OR Clinical field work experience in an organizational setting.
• Experience facilitating complex decision making among multiple executive stakeholders with different interests and priorities.
• Experienced in vendor/contract management and negotiations.
• Experience in managing, motivating, mentoring staff and conflict resolution.
• Knowledge of managed care health insurance programs with preference given to applicants with strong experience in Medicaid and Medicare managed care.

Preferred:

At least 4 years of experience in Program Management within a Managed Care Organization or Top 10 management consulting role in Healthcare industry.

Education:

Bachelor's Degree in Relevant Field