The Program Manager is responsible for scoping, road-mapping, and executing programs that are the companys top initiatives. The goal is to work with executive leadership to uncover critical pain points, develop comprehensive plans for resolving them, and lead the execution of the program(s).
DUTIES:
Plan and direct one or more cross-functional strategic initiatives. These initiatives will be high visibility and large (strategic) in scale.
Define the scope and objectives of each initiative. Achieve Stakeholder and team buy-in of objectives.
Drive execution of initiatives by identifying customer and operational needs and synthesizing into actionable program roadmaps and milestones.
Build, develop, and maintain strategic, cross-functional stakeholder relationships by identifying key partnerships across the company.
Ensure appropriate engagement by Product Delivery Office, Business Delivery Teams, Project Managers, and Business Stakeholders.
Evaluate program performance by comparing financial projections to actual results, identifying and analyzing key performance indicators (KPIs), and trend data.
Effectively communicate initiative progress to executive leadership, Association management, and general staff.
Partner with Change Enablement team and champion standards of effective change.
EDUCATION AND EXPERIENCE:
Minimum 5 years of program management experience (including time leading on site consulting teams)
Consulting Experience
Strong history of Relationship Management
MBA, Master's Degree in relevant field or equivalent work history
IT Program Management Experience
Previous experience with strategic execution
Leadership experience
C-suite level interactions