Technical Support Re....
Technical Support Rep
Posted on :
14-10-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 1711244
Technical Support Rep needs Hardware and software application trouble shooting skills
Technical Support Rep requires:
Remote must be local to Mason, OH
Basic Technical knowledge of Microsoft Windows able to trouble shoot application installs, windows machine system configurations (standard CPU and laptop)
Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)
Basic Hardware and software application trouble shooting skills
Looking for candidates with strong empathy skills/retail background preferred
Normal Hours of Operation
8:00 AM Midnight (M-F)
9:00 AM 10 PM (SAT)
10:00 AM 10 PM (SAT)
*You will work one weekend day each week, it will be the same day each week (either Saturday or Sunday) and you will be off one day Monday Friday. 40 hour work week. Weeks are structured Sunday Saturday.
Smart phone
Internet connectivity
Connectivity to the local network is required to be via Ethernet cord plugged directly into the internet router.
Connection cannot be wireless
Able to work remotely with limited distractions and has an understanding of accountability and integrity.
Technical Support Rep duties:
Remote Phone Support
Troubleshooting 100% of the time
Technical Support Rep requires:
Remote must be local to Mason, OH
Basic Technical knowledge of Microsoft Windows able to trouble shoot application installs, windows machine system configurations (standard CPU and laptop)
Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)
Basic Hardware and software application trouble shooting skills
Looking for candidates with strong empathy skills/retail background preferred
Normal Hours of Operation
8:00 AM Midnight (M-F)
9:00 AM 10 PM (SAT)
10:00 AM 10 PM (SAT)
*You will work one weekend day each week, it will be the same day each week (either Saturday or Sunday) and you will be off one day Monday Friday. 40 hour work week. Weeks are structured Sunday Saturday.
Smart phone
Internet connectivity
Connectivity to the local network is required to be via Ethernet cord plugged directly into the internet router.
Connection cannot be wireless
Able to work remotely with limited distractions and has an understanding of accountability and integrity.
Technical Support Rep duties:
Remote Phone Support
Troubleshooting 100% of the time
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
Key Skills
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