Legal Group PA

Key Responsibilities
Provide a highly professional effective and proactive PA support to a number of Fee Earners.
Support the team leader in the management and development of the Practice Group / Service Line business strategy and support the wider business aims and strategy of the firm.
Support the Group Managers in the development and effectiveness of PA and admin working practices and efficiencies throughout the firm.
Prioritise and manage the team's PA and admin resource and workload, providing assistance for team members during sickness / holidays as required.
Develop and maintain exemplary positive internal and external client and PA relationships.
Develop strong working relationships with staff and key clients in our international offices ensuring open and proactive communications at all times.
Proactively take responsibility for all travel arrangements, conference bookings and meeting room bookings for externally sponsored events and advise lawyers in advance.
Anticipate and avoid potential diary clashes, provide conference dial in or VC details for all organised meetings in advance.
Develop strong working relationships with our key clients. Anticipate, mitigate and resolve potential client relationship issues or concerns; embed necessary change, learn and pass on new learning to the team and colleagues.
Role model a 'can-do, positive work ethic; being decisive, responsible, and taking ownership of issues that arise.
Role model flexibility and openness to change, and drive change through the team.
Key skills
Essential to have excellent written and verbal communication skills.
Essential to be organised and be able to prioritise work.
Essential to have had some experience in managing, organising and delegating to people resources.
Essential to work with confidentiality, discretion and diplomacy.
Ability to work under pressure with little supervision.
Ability to pay close attention to detail (in particular in managing complex billing arrangements).
Excellent IT skills (Microsoft word, Excel, Outlook, Power Point).
Essential to have excellent time and performance management.
Ability to remain calm and friendly even in a crisis.
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