QA Support for Payment Solution (m/f/d)

We love challenges. We love to build. We love to make things happen.

At JUSTROCKET we build products, we invest in scalable ideas, we rethink core businesses and processes, we co-found new ventures. And to make all this happen we build teams but not simply ordinary teams. We build self-organizing, cross-functional teams by empowering its members to take responsibility and ownership in the product building process. Paired with powerful tools as well as proven and truly followed processes we succeed as a team.

On top of all that we put together the brightest minds in various areas to create an exceptional network and ecosystem of entrepreneurial-minded and execution-oriented experts. This is the JR Ecosystem.

JUSTROCKET builds a driven tech community in Cluj-Napoca since 2016.

About the project, we need power for

In collaboration with one of our partners, a well-funded fintech company, we are revolutionizing the payment market with a unique B2B marketplace concept. All components are offered, hardware, and software to equip everyday objects, accessories, and watches to become payable wearables. SwatchPay is already successfully implemented! and there are more than 60 banks in the network.

The market for wearables is huge. Until now, demand has been met almost exclusively through active wearables, which require a battery that must be charged, an Internet connection, and often have many other functions that make the whole thing expensive. This technology, on the other hand, does not require a battery. Energy is transferred passively via induction from the cash register, and this works for the lifetime of the wearable. So the payment function can be integrated into any wearable, and consumers can load their credit card onto it using the app and cloud platform.

Some more interesting project facts

The product is in live operations

Document identification via OCR / information categorization / - management

Banking transaction processing/payment

International / cross-border team working closely together

One may influence the product with creative solutions

Take part in the digitalization of an old industry

and many more let's talk!

Tasks

We are looking for a highly self-driven, responsible, and keen-to-learn QA/Tester who loves to support the development of awesome products with a focus on great user experiences. In addition, you should enjoy customer contact as 1st and 2nd level support for our customers when they face issues with one of our products.

Besides ensuring high-quality releases of our apps through continuous testing your activities will include:

Replying to 1st and 2nd level customer support inquiries for our products

Designing and executing cutting-edge test strategies and coordinating testing activities with our development team and product management

Bug reporting, keeping the bug count low, and implementing improvements to our testing process proactively

Requirements

You shall bring:

2+ years of experience in QA or testing mobile applications

Familiar with customer support tasks

Experienced mobile user

Fluent and structured English communication skills

Nice to have qualifications:

Strong analytical skills and are a good problem solver

Experience in using Jira

Great team player and communicator in a diverse and international remote team

Experience with the scrum development process

We have a cutting-edge tech stack and don't need to rely on any legacy projects.
The general tech stack of the project is:

Java (Spring)

iOS (Swift)

Android (Kotlin)

Modern Web Apps (Angular, React)

Microservice architecture with OpenAPI contracts

Docker-based CI/CD processes

Google Cloud

Benefits

We provide

Assistance in setting up the project/integrating with the team

Guidance while onboarding

Support in any aspect of your activities

Free choice of hardware

Perks like private health insurance and 7card

Regular team events like a week in a mountain hut

Possibility to work remote (we will empower a flexible hybrid mode forever)

Central working place in a big company house with lots of community space such as garden, BBQ area, and much more

anything you are missing let's talk!

Some final words

You will be joining a dynamic and crossborder project team in Cluj, working closely together with QA, UX/UI, and a development team.

If you have any further questions feel free to contact us any time!

Looking forward to meeting you for a (virtual) coffee or tea