Job Description
Our client a top financial institution is currently seeking Officer / Senior Officer to support their Credit Card team.
Roles and Responsibilities:
Handle lost/stolen card reported by customer
Monitor suspicious transaction alerts generated from real time monitoring systems and follow up on suspected and confirmed credit card fraud cases
Execute fraud prevention measures including but not limited to transaction confirmation and account suspension
Identify suspicious fraud trends on cyber security and major system attack in accordance with latest instructions.
Conduct fraud data and report analysis
Assist in user acceptance tests and ensure the reliability of the related systems
Requirements
Requirements:
Secondary level or above
Proficient in Microsoft software (Word, Excel, PowerPoint) and Chinese word processing
Customer-oriented with excellent interpersonal, communications, presentation skills and ability to work independently
2 years fraud or authorization experience in banking/finance industry, preferably in credit card operations
Shift duty required
Good command of both spoken and written English and Chinese
Candidates with less experience will be considered for officer
Benefits
Benefits:
Night shift allowance
17 days annual leave
Medical and Term Life insurance
On-job training provided
Requirements: Secondary level or above Proficient in Microsoft software (Word, Excel, PowerPoint) and Chinese word processing Customer-oriented with excellent interpersonal, communications, presentation skills and ability to work independently 2 years' fraud or authorization experience in banking/finance industry, preferably in credit card operations Shift duty required Good command of both spoken and written English and Chinese Candidates with less experience will be considered for officer