Sr On-Site Service Specialist
Posted on :
25-10-2022
Employer Active
1 Vacancy
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Jobs by Experience
2+ of experience years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
25-10-2022
Job Description
Req ID : 1646873
Summary
Performs full-performance level work in the conversion of hard copy letters, forms, and other paper documents into an electronic imaging format.
Prepares documents for scanning by removing staples, paperclips, rubber bands, etc.-, for the document scanning process.
Reviews the paper record against the electronic document to verify image quality and missing documents.
Verifies and validates image/document errors and makes necessary changes as needed.
Maintains productivity and quality levels in accordance with current standards.
Reviews each scanned record for accuracy and clearness of the scanned product.
Scans all new documentation received and loose paperwork.
Meets deadlines in a fast-paced environment while maintaining quality and error free work.
Achieves Time Productive statistics by meeting standards established.
Maintains optimal machine performance, maintenance (clearing jams, refilling toner, etc.).
Completes all paperwork in a timely, accurate and legible manner.
Communicates problems effectively and promptly to manager.
Prevents assembly errors by maintaining an organized workstation.
Achieves customer satisfaction by performing error free jobs per customer specifications by using various imaging technology for Digital Mail and Imaging operations.
Duties may include shipping & receiving and handling of USPS.
Additional duties maybe assigned as needed.
The manager is looking for someone with Scanning, Indexing, Mailroom, prepping and Mail run background or experience. There is extensive lifting, standing or walking.
Max 50 lbs lifting with team assistant. Dress Code is Business Casual, Jean only on Friday. The worker has to be fully vaccinated. (Both Vaccination)
Additional screenings required - Background & Drug Screening. It s temp through permanent position. Free Parking available onsite.
***Shift timings***
8:00 am to 05:00 pm (Mon- Fri)
Job Type: Temp to perm
Roles & Responsibilities
- Runs high volume copy machines and performs binding and finishing work.
- Operating high volume document imaging systems.
- Operating document image handling software
- Operating MS Office and Email systems for opening, sending and retrieving files
- Opening, saving and transferring PC files based on established protocols - Accessing document management systems via established protocols - Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
- Maintains records for management reports and inventories of supplies needed.
- Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. - Calculates charges for jobs performed and maintains some billing logs.
- Responds to and coordinates all service calls required by customer.
- May perform filing duties in conjunction with specific customer requests.
- Delivers completed jobs to pre-determined customer locations within and outside of the site.
- Maintains daily meter and service logs.
- May travel between customer s buildings.
- Answers customer questions regarding status or feasibility of job requests.
- Ensures upkeep of convenience copier areas by keeping neat and well stocked.
- Performs duties related to the shipping of materials.
- Performs duties related to the receiving of materials.
- May perform meeting room and conference room set ups.
- May perform building occupant moves within assigned facilities.
- May perform re-lamping and light maintenance duties as assigned.
- May perform occasional cleaning duties as needed.
- May require periodic overtime on nights and weekends, including off-hour emergency response.
- Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
- Uses all copier equipment, calculator, fax machine, postage meter and some PC.
- Performs filing duties, which may include purging and archiving old documents.
- Performs other duties as assigned.
- Must be able to lift at least 50 lbs. (a case of paper) - Must be vaccinated - Driving may be required at some point
Requirements
Qualifications
- Requires high school diploma, GED and 1 2 years of experience or equivalent experience in a related field.
- Some related copy job experience is preferred.
- KNOWLEDGE, SKILLS AND ABILITIES
- Excellent customer service skills
- Good PC skills - Good organizational skills and ability to prioritize
- Ability to use office machines and technical equipment
- WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
- Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
- Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information
Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs. Walking between buildings may be necessary.
Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software.
Also operates High volume mail management systems. Generates reports for digital printing, imaging, and mail systems in digital format.
Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
Provides copier maintenance of customer site equipment. May also perform bindery, QC and final check, file services, and reception, etc.
Note: Due to the higher level of presentation and telephone skills needed to perform duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration.
Required Skills
- Mail
- data management
Work Authorization
- US Citizen
- Green Card
Benefits
Benefits
- Eye Care
- Dental
- Medical
Qualifications Requires high school diploma, GED and 1 2 years of experience or equivalent experience in a related field. Some related copy job experience is preferred. KNOWLEDGE, SKILLS AND ABILITIES Excellent customer service skills Good PC skills - Good organizational skills and ability to prioritize Ability to use office machines and technical equipment WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs. Walking between buildings may be necessary. Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software. Also operates High volume mail management systems. Generates reports for digital printing, imaging, and mail systems in digital format. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance of customer site equipment. May also perform bindery, QC and final check, file services, and reception, etc. Note: Due to the higher level of presentation and telephone skills needed to perform duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration. Required Skills Mail data management Work Authorization US Citizen Green Card
Employment Type
Full Time
Key Skills
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