Microsoft Licensing Specialist
Posted on :
18-08-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 1440348
Overview:
Alnafitha is one of the main leaders in the software reselling space in Saudi Arabia across central, east and west provinces. We support our customers with the best Software licensing experience by tailoring the software licensing needs based on their exact requirements which will result in great costs saving.
The licensing specialist is a key player here and has a direct impact towards the success of the customers journey by simplifying what might look complex.
Primary Focused Domain(s): Software Licensing (Classical & Cloud)
About us:
Established in 1993, Alnafitha IT is leading IT service provider in Saudi Arabia that adapt customer centric approach in vision direction focusing on creating positive experience for the customer by maximizing the value from product and service offerings and building long term relationship with the clients. We help organizations in 1. Setting IT strategies, 2. Developing IT infrastructure, 3. Maintaining high-level of IT operational excellence, 4. Serving business operations. We have partnered with the top IT vendors and technology leaders across the globe to provide the business solutions that cover most of todays business requirements, some of our success partners are: Microsoft, ManageEngine, AWS, Genesis, Zoho, Veeam, Poly, Yealink, Axios, TrendMicro, PaloAlto, McAfee, NetSupport, Kaspersky, Linkedin, DocuSign, Zoom, Sophos, Quest, Kemp, Autodesk, Adobe, exclaimer, Jabra, Tenable ...
We grow with our clients, and today we are proud to have more than 2000 customers in different industries across the kingdom. Enabling the organizations to grow better and not just bigger.
Responsibilities:
- Deep Understanding for the assigned products licensing solutions and act as a product subject matter expert when it comes to software licensing.
- Help our customers with the best licensing solution that is compliant & cost effective on the short and long terms.
- Support the sales team with any pricing-related task andor discount communication with the vendor.
- Oversee the recurring licensing business and orchestrate the cycle between the vendor & the sales team to have a smooth recurring billing with no issues.
- Maintain a great business relationship with vendor peers.
- Report the azure overage on monthly basis to the customerssales team and do the needful to overcome any challengedispute that might occur.
- Fully responsible for the operations work related to the assigned software vendor which includes by not limited to:
- Orders Processing, vendor tools and portals.
- Registering opportunities on vendor / distributor CRM portals (if applicable).
- Customer s licensing portals activation (whenever needed).
- Rebates tracking & reporting
- Logging and resolving customer s issue(s) with the vendor or distributor.
- Assist the sales team when needed by providing deeper dives into software licensing cases.
- Measure and optimize the buyer journey as it relates to product feature adoption and usage.
- Understand the customer needs and position the right solution and services.
- Analyze the existing accounts by checking customers buying history; suggesting related and new items; explaining technical features.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities; especially the ones that are related to the assigned software licensing portfolio.
Requirements
Technical Skills:
- Fully Familiar with all Microsoft partnership & operations portals and have a solid knowledge in dealing with them.
- Great expertise in problem resolution and always have alternative licensing solutions when required.
- Highly skilled in designing Microsoft licensing BOQs on an EnterpriseSMB levels that fits the customer s needs, technically & financially.
- Great ability in articulating the differences between the licensing programs.
- Expert in Microsoft rebates programs & calculation.
- Excellent experience in software licensing, and act as the licensing expert in the company.
- Excellent experience with the customers facing licensing portals.
- Very good knowledge in the cloud solutions which are related to the software licensing we are selling.
- Fully familiar with the customers facing portals and capable of demonstrating them.
- Very good knowledge in Software Asset Management.
- Fully capable of giving analytical view based on the customer(s) purchase history, which helps in making decisions related to demand generation future activities.
Personal Skills:
- High sense of responsibility and ownership, acting like owner in what you do.
- Exceptional communication and presentation skills
- Being able to work on their own or in a team
- Being able to work to tight deadlines
- Ability to maintain composure during stressful situation
- Handling many tasks & responsibilities
- Fluent in Arabic and English.
Working Conditions:
- Business travels could be required up to 20% [covered by the company].
Technical Skills: Fully Familiar with all Microsoft partnership & operations portals and have a solid knowledge in dealing with them. Great expertise in problem resolution and always have alternative licensing solutions when required. Highly skilled in designing Microsoft licensing BOQs on an EnterpriseSMB levels that fits the customer s needs, technically & financially. Great ability in articulating the differences between the licensing programs. Expert in Microsoft rebates programs & calculation. Excellent experience in software licensing, and act as the licensing expert in the company. Excellent experience with the customers facing licensing portals. Very good knowledge in the cloud solutions which are related to the software licensing we are selling. Fully familiar with the customers facing portals and capable of demonstrating them. Very good knowledge in Software Asset Management. Fully capable of giving analytical view based on the customer(s) purchase history, which helps in making decisions related to demand generation future activities. Personal Skills: High sense of responsibility and ownership, acting like owner in what you do. Exceptional communication and presentation skills Being able to work on their own or in a team Being able to work to tight deadlines Ability to maintain composure during stressful situation Handling many tasks & responsibilities Fluent in Arabic and English. Working Conditions: Business travels could be required up to 20% [covered by the company].
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
