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work from home- Business Analyst - Call Center
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drjobs work from home- Business Analyst - Call Center العربية

work from home- Business Analyst - Call Center

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1 Vacancy
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Jobs by Experience

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1 - 3 years

Job Location

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Cairo - Egypt

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1210579

Job Requirements

•fluent in written and spoken one of these languages: Spanish, German or Italian

•bachelor’s degree in appropriate field of study or 1 year of experience with data analyses

•willing to analyze recorded audio and audio-based data sets for critical insights

•can articulate thoughts and ideas in oral and written presentations

•experienced with Excel (charts, formulas, macros), PowerPoint and Visio

Have some experience with CallMiner, Nexidia, NICE, Verint or other speech analytics package (preferred)

•good collaboration & communication skills

•highly disciplined self-starter with natural entrepreneurial interests

Employment Type

Work From Home

Company Industry

Call Center / BPO / KPO / Outsourcing

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

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