Team Manager Customer Experience Jobs in Japan

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Customer Experience Team Leader For 4pl

Maersk

profile Tokyo - Japan

Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience ensuring consistent service quality operational excellence driving issue resolution. Create strong customer relationship team engagement and growth.Customer...

Yesterday
Full Time

Technical Partner Advisor, Zoom Customer Experienc...

Zoom

profile Tokyo - Japan

Technical Partner Advisor Zoom Customer ExperienceWhat you can expectYoull drive customer retention and expansion across Zooms Customer Experience portfolio by partnering with service providers to ensure successful deployments and sustained adoption. Youll establish technical standards monitor accou...

4 days ago
Full Time

Senior Manager, Customer Experience & Solutions (t...

Figma

profile Tokyo - Japan

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams...

9 days ago
Full Time

Team Manager Customer Service

Arbella

profile Quincy - USA

Were looking for a leader who can contribute to the overall success of Arbellas vision of being the best property and casualty company in the Northeast region. An Arbella Team Manager is a thought leader who truly enjoys coaching developing and leading front line individual contributors. The Team Ma...

9 days ago
Full Time

Customer Experience Team Leader For 4pl

Maersk

profile Tokyo - Japan

Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience ensuring consistent service quality operational excellence driving issue resolution. Create strong customer relationship team engagement and growth.Customer...

23 days ago
Full Time

Senior Product Manager, Customer Analytics, Japan ...

Amazon

profile Tokyo - Japan

The position is based in Amazons Japan offices in Tokyo.Amazon is looking for a big-thinking leader to transform the way we support brands looking to grow their business on Amazon by providing the best-in-class customer analytics tools. This role calls for someone who is a highly effective senior Pr...

30+ days ago
Full Time

Kam & Specifications Key Account Management Team M...

Sika Ag

profile Tokyo - Japan

ポジション概要建設プロジェクトのオーナー施主企業発注者採用者決定権者を軸に中長期的な関係構築とシーカ製品ソリューションの採用拡大Projectの計画設計段階でSika製品をSpec-inする役割を担うオーナー企業の事業戦略建設方針を深く理解しプロジェクトの初期段階からシーカを優先選択肢として位置付けることでSpec-inさ...

30+ days ago
Full Time

Astrazenecacetdirector, Advanced Analytics & Ai, C...

Astrazeneca

profile Osaka - Japan

Job purposeAs a leadership team member within Customer Experience & IT (CET) the Director Advanced Analytics & AI is accountable for designing building and scaling modern AI capabilities including agentic AI systems generative AI applications predictive analytics and intelligent workflow automatio...

30+ days ago
Full Time

Astrazenecacetfield Service & Crm Associate Manage...

Astrazeneca

profile Osaka - Japan

職務内容 Job DescriptionIn line with the business divisions objectives the role holder will To maximize the business value of AZ/AZKK act as a global and local Customer Experience & IT initiative by ensuring effective alignment of IT business application systems / CRM with business requirements and...

30+ days ago
Full Time

[innovative Medicine] Associate Director, Platform...

Johnson & Johnson

profile Tokyo - Japan

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

30+ days ago
Full Time

Manager, Customer Success, Japan (tokyo Based)

Zoom

profile Tokyo - Japan

What you can expectThe Manager Customer Success role oversees Japan customer success teams ensuring satisfaction retention and growth. It also aligns regional initiatives with global business objectives. Experience in scaling operations across the Japanese markets with proactive CS approach and know...

30+ days ago
Full Time

[innovative Medicine] Digital Channel Operation Le...

Johnson & Johnson

profile Tokyo - Japan

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

30+ days ago
Full Time

Global Customer Experience Consultant

Maersk

profile Tokyo - Japan

Owns and manages the customer experience of Essential Services Customers. Has responsibility for the end to end customer experience in compliance with all company procedures.Typically handles a large number of customers or larger more complex customers. Manages accounts with large business Impact: T...

30+ days ago
Full Time