Senior Program Manager, Long Term Planning

Are you a customer-centric individual looking for an impactful role driving strategic business decisions that better serve customers and make their lives better We are hiring an experienced Program Manager to serve as a central coordination hub for Japan Operations long-term planning. This is a high-visibility role that communicates directly with Director and VP leadership connecting Finance Business teams and WW senior leadership through structured planning cycles and ad-hoc strategic initiatives. The candidate will drive end-to-end planning processes and executive-level reporting across multiple cadences.

Key job responsibilities
Strategic Planning Cycles

SPS (Strategic Planning Session): Lead coordination of inputs narrative development and deliverables for the annual strategic planning session; facilitate workshops and brainstorms to generate bold ideas
OP1 (3-Year Forward Plan): Drive the Operational Plan 1 cycle end-to-end aligning Finance and Business teams on long-range targets investment asks and network strategy
OP2 (Annual/Monthly Plan): Coordinate the Operational Plan 2 process ensuring monthly granularity for the year ahead is aligned across stakeholders
QxG (Quarterly Guidance): Manage quarterly guidance cycles bridging Finance forecasts with operational reality for leadership alignment
Business Reporting & Communication

Own and deliver executive-level business result reporting including MBR (Monthly Business Review) and QBR (Quarterly Business Review)
Develop clear narratives connecting operational performance to strategic goals for Director/VP and WW senior leadership audiences
Special Missions & Strategic Initiatives

Execute high-priority assignments from Director/VP including workshops brainstorming sessions and cross-functional deep dives
Generate and structure big ideas for incorporation into SPS OP1 and OP2 planning cycles

- 5 years of program or project management experience
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- English: Intermediate (able to attend internal meetings able to negotiate internally)

- 2 years of supply chain experience
- Experience working cross functionally with non-tech teams
- MBA
- Speak write and read fluently in Japanese at a business level or above (N1)

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