Manager, BU Operations

Johnson & Johnson

Job Location:

Tokyo - Japan

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

People Leader

All Job Posting Locations:

Chiyoda Tokyo Japan

Job Description:

DePuy Synthes is recruiting for a ManagerBUOperations located in Tokyo Japan.

Position Summary職務概要:

DePuySynthesの各事業部の営業教育活動を円滑かつ効率的に推進するためサポート業務を担うチームをリードする社内外ステークホルダーと連携しオペレーションの標準化最適化高度化を推進することで事業本部組織全体の生産性向上とビジネス成長に貢献するセパレーションに伴い業務内容に一部変更が加わることがあります

KeyResponsibilities主な職務内容:

チームマネジメント

営業サポートチームの目標設定進捗管理パフォーマンスマネジメント

メンバー育成コーチングリソース最適配置

高いチームエンゲージメントと生産性の維持向上

営業支援オペレーションの統括

各事業部の営業活動に必要な各種オペレーションの統括事務処理顧客対応手配業務等

各種規制コンプライアンスに基づいた営業活動のサポート

学会イベントプロジェクトの運営支援

営業からの問い合わせ対応および調整業務の標準化

業務プロセスの改善最適化

業務プロセスの可視化標準化効率化の推進

ITツール導入や外部委託活用による生産性向上

部門横断でのベストプラクティス展開

各事業部営業マーケティングプロフェッショナルリレーションズオペレーション部門との連携

業務要件の整理優先順位付け調整交渉

ビジネスニーズを踏まえたサービスレベルの向上

データレポーティング管理

各種オペレーションデータの管理分析

KPI設計およびパフォーマンスのモニタリング

データに基づく改善提案意思決定サポート

コンプライアンス品質管理

業務プロセスのコンプライアンス遵守HCC等

業務品質正確性の担保

監査対応リスク管理

Required ExperiencesSkillsand Qualifications求める経験スキル資格など:

営業サポートオペレーション業務の経験

ピープルマネジメント経験

業務改善プロジェクト推進経験

ステークホルダー調整コミュニケーション能力

論理的思考力課題解決力

データ活用レポーティングスキル

プロジェクトマネジメント能力

CRMERP等の業務システムの理解

医療業界コンプライアンス知識

英語力あれば尚可

Work location:

本社東京

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be required regulatory approvals and other customary conditions and approvals. Should you accept this position it is anticipated that following conclusion of the transaction you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers

Required Skills:

Preferred Skills:

Commercial Awareness Cross-Functional Collaboration Customer Intelligence Customer Relationship Management (CRM) Developing Others Inclusive Leadership Leadership Lead Generation Operations Management Performance Measurement Process Improvements Resource Management Sales Enablement Sales Support Sales Training Team Management

Required Experience:

Manager