[Japan] Senior Manager, Cloud and Connectivity Platform, Global IT Infrastructure

Owns the platform integrity security and continuous improvement of the companys global network and Azure infrastructure platform. Takes an active and hands on approach to understand and influence the work of partners and lead team members and works in close partnership with Identity and Workplace platform the IT Infrastructure service delivery leads who handle day-to-day operations in an outsourced environment and with the architects which ensures architecture is aligned with business requirements.

Core focus of the role is to take an active role to ensure the platform is correct stable secure and always right sized in terms of structure capacity security and costs and that contracts are right sized with partners. The role holder furthermore collaborates naturally the Global Information security team the DIT BP community Digital teams and/or other DIT functions to achieve and deliver to Santen business expectations.

Key Responsibilities

• Own the Azure platform landing zone design policy enforcement subscription strategy tagging and identity and access controls and ensure Azure best practices and Microsofts recommended landing zone patterns.
• Ensure all Azure environments landing zones resources are secure compliant and aligned to Microsoft best practices and relevant regulatory requirements.
• Own the global network architecture across 90 offices and 12 SD-WAN sites ensuring it is well-designed right-sized resilient and current. Own the contract with the partners in scope and work closely with the Infra Service Delivery leads to execute.
• Govern the Azure vWAN intercontinental backbone including hub topology routing design and ExpressRoute/VPN connectivity across EMEA APAC and NA.
• Collaborates with architecture team members to define services and infrastructure standards for reliability availability and disaster recovery working with Infrastructure service delivery leads to validate and test these in practice.
• Own Azure cloud cost governance and establish FinOps practice/reports to maintain Azure workloads and resources optimized.
• Define and enforce network security standards segmentation zero-trust access firewall governance and secure internet breakout in collaboration with the Information Security function.
• Establish observability standards and SLAs covering availability latency and redundancy across the full connectivity estate; hold the platform accountable to them
• Lead innovation for own domain capacity planning and lifecycle management ensuring all workloads and network components are patched supported and fit for purpose
• Reports to manager about KPIs achievements risks and challenges within area of responsibilities.
• Adheres to GxP guidelines and follows Santen SDLC procedures/practices.

DIT Strategy and Project Portfolio

• Understand Santens business environment business model and company strategy
• Contribute and develop the Global IT Infrastructure strategy & road-map especially for Cloud and Connectivity area.
• Understands and builds expertise on Connectivity and Cloud technologies Microsoft Azure Microsoft 365 Cisco networking Cisco SD WAN and Amazon cloud platforms including supports IT teams to build the right solutions directly.

Project Initiation and Execution

• Runs and also Steers projects to implement new solutions including developing business cases or opportunity studies when needed establishing project plans aligned with Santen business domains expectations.
• Coach project members from project kick-off to closure so that the project meets its objectives in terms of deliverables costs timelines and business value
• Understand Cloud/Connectivity projects and services specificities in a multi locations environment with many remote management situations.
• Consider the end-to-end approach based on users expectations to provide not only a technical solution but all the change management communication training and support services needed.
• Ensure there are continuous PDCA (Plan Do Check and Action) cycles to improve services and solutions in place in relations with KPIs and SLAs in place or to be developed.
• Ensure smooth transition of IT projects from project phase to operational phase thus supporting regional service operation.

Team and domain management

• Champions the guiding principle and Santen values and ensures adoption in the team.
• Hire develop and retain own team members and proudly see them progress.
• Execute the budget of Cloud and Connectivity domain in respect of its objectives in terms of services to operate solutions to deliver.
• Apply the ITIL principles to the activity to leverage best-established practices and have a standard approach.
• Play a key role in Santen Change management and Change advisory board for own domain.

Stakeholder Relationship and Vendor Management

• Key stakeholders:
  • Managed service partners: strategic relationship (JP & EN) with key partners.
  • DLT: Regular touch point with CDIO and DIT Management team
  • Peers: Other Infra Domain owners
  • Architecture: Architects in Infra Domains and security domains
  • Regional Infra/Service Operations: Regional members providing in region support and services.
• Support his DIT peers / colleagues in charge of business applications to provide the right cloud solutions & advice or solutions allowing them to provide the right applications to business domains.
• Manage the suppliers by defining clear guidelines and objectives relying on KPIs and SLAs in coordination with the governance in place. Challenge organization and governance in place to propose and implement improvements.

Qualifications :

Education

• Bachelors degree in Business Computer Sciences Engineering or related field or equivalent experience.

Experience

• Several years of working as a global team leader with extensive remote management experience.
• Minimum of 10 years experiences in Information Systems Infrastructure and Cloud networking and design.
• Excellent track records of delivering results and business-oriented value generation ROI based project plans and global projects.
• Successful experiences platform ownership and continuous improvements of cloud environments based on ITIL practices.
• Experience of the international & Japanese IT market and partners including experience of working with regional teams spread across different countries and global stakeholders in both operational management and project-oriented activities.

Functional competencies

• Broad knowledge and perspectives on Information Systems Infrastructures and Cloud environments. E.g. Various experience in Cloud platforms Networks Windows systems and workstations AVD architecture Azure IaaS and PaaS DR with Azure Site Recovery.
• Strong experience in Microsoft Azure Azure networking and Network management SD WAN Cisco products portfolio is required.
• Practical project management skills applied to infrastructure projects with roll out activities based on knowledge and experiences.
• Fundamental knowledge on security and security impact in workplace area.
• Works hands-on to be very close to the details of the platforms to understand and influence the standards plans and partners and guide the subject matter experts.
• Strong vendor and/or partner management experience and skills.
• Cisco and Microsoft Azure certifications (AZ-305 AZ-700 AZ-500 or equivalent) are advantageous.
• Documentation and presentation skills that are convincing for management.
• Excellent written & verbal communication skills in Japanese and English.

Additional Information :

Santenにおけるキャリア構築
Santenでのキャリアはあなたにとって変化をもたらす機会となりますSantenはSanten2030に示されている長期的ビジョンを通じて視覚障がい者の社会的経済的ニーズに応える社会イノベーターとなることを目指していますそのために私たちは世界中のチームメンバーと多様な才能を発揮し合い柔軟な働き方とインクルーシブな職場環境を提供しておりますその結果新たなソリューションを発見し患者様への理解治療の革新を推進しています

SantenグループはEqual Opportunity Employerです 私たちは多様なチームを構築しチームメンバー一人ひとりにとって安全でインクルーシブな物理的仮想的職場を提供することを約束しますすべての雇用は人種肌の色民族出身/祖先宗教性的指向性別性同一性/表現年齢障がい病状配偶者の有無退役軍人の有無または法律で保護されているその他の特性に関係なくビジネスニーズ役割要件個人のスキルセットに基づいて行われます

当社の採用プロセスにおいて何らかの便宜を図る必要がある場合は当社チームの採用担当者にお知らせください

Remote Work :

Yes

Employment Type :

Full-time