Guest Service Jobs in Japan

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within...

What are we looking forFood and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Friendly positive energetic dispositionCo...

DescriptionJOB SUMMARY Responsible for the daily shift operations of Housekeeping and Laundry. Directs and works with employees to ensure property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Pos...

DescriptionJOB SUMMARYThe HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment total compensation training and development association/labor relations and performance management. A...

DescriptionPOSITION SUMMARYMeet group coordinator/host(ess) prior to functions make introductions and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information determine proper set up timeline specific guest needs buffets action stations et...

DescriptionPOSITION SUMMARYSchedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day inform providers of last-min...

DescriptionJOB SUMMARYResponsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to verify property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people acco...

DescriptionPOSITION SUMMARY Spa Specialists support key spa operations and help create a memorable guest experience. They promote spa services and retail products manage reservations answer guest questions check in guests and handle payments. They must follow safety standards company policies and m...

DescriptionJOB SUMMARYAssists department head in managing budget capital expenditures preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety security and asset protection. Assigns tracks and follows up on status...

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Repla...

DescriptionJOB SUMMARYExhibits culinary talents by personally performing tasks while leading the banquet food preparation staff. Assists in coordinating menus purchasing scheduling food preparation and plating for catering events. The individual is responsible for delivering a consistent high qualit...

DescriptionOrganization Description Developed in partnership with jeweler and luxury products designer Bulgari our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement timeless glamour and heritage of...

DescriptionJOB SUMMARYThis position requires business-level proficiency in both Japanese and English.Responsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to ensure property guestrooms public space and employee a...

DescriptionJOB SUMMARYExhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads developm...

DescriptionPOSITION SUMMARYGuest Experience Manager plays a vital role in delivering highly personalized seamless service that distinguishes Bulgari Hotel from any other. From pre-arrival to post-departure the Guest Experience Manager discreetly manages every detail of the guest experience anticipat...

About the opportunityThe Reservation Manager at Discova Japan takes on a dual role overseeing strategic and operational aspects. Strategically they will collaborate with Discova Japans Country Manager and reservation teams to deliver exceptional customer service boosting customer satisfaction and te...

DescriptionOrganization DescriptionDeveloped in partnership with jeweler and luxury products designer Bulgari our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement timeless glamour and heritage of th...

JOB DESCRIPTION  フロアマネージャーとしてお客様の体験を向上させ売上を増加させるだけでなくインスピレーションを与え魅力的な雰囲気を作り出す重要な役割を担います 献身的なチームと共に卓越したサービスと優れた運営を提供することをリードしていきます チームを通じて誠実でパーソナライズされた常に温かく迎えられ...