Guest Service Jobs in Japan

EOE/AA/Disabled/VeteransWhat are we looking forA Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Management and/or supervis...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

DescriptionJOB SUMMARYFunctions as the strategic business leader for the Sales and Marketing Departments of a cluster of properties and is responsible for property reactive sales (outside of Event Booking Centers) proactive account sales and segment sales local and social catering sales business tra...

DescriptionOrganization Description Developed in partnership with jeweler and luxury products designer Bulgari our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement timeless glamour and heritage of t...

DescriptionPOSITION SUMMARYInstall maintain perform preventative maintenance on and recommend replacement of tools appliances and equipment. Calibrate all controls gauges meters etc. Identify locate and operate all shut-off valves. Order mark and stock parts and supplies as needed. Maintain inventor...

DescriptionJOB SUMMARYThis position requires strong business-level Japanese language skills. Business-level English is preferredAssists department head in managing budget capital expenditures preventative maintenance and energy for maintaining the building and grounds with particular attention towa...

DescriptionJOB SUMMARYAs a member of the property Human Resources support staff he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment total compensation and training and development. Additionally he/she focuses o...

DescriptionJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk and Retail/Gift Shop as applicable. As a department head directs and works with managers and employees to successfully execute all f...

DescriptionJOB SUMMARYResponsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders receiving and processing all r...

Shangri-La TokyoBased in Hong Kong the Shangri-La Group operates hotels across the Asia-Pacific region. Join Shangri-La a successful pioneer in Asian hospitality and gain quality experience.シャングリラ 東京香港を拠点としてアジア太平洋地域を中心にホテルを展開するシャングリラグループアジアンホスピタ...

DescriptionJOB SUMMARYAssists in successfully planning developing implementing and evaluating of the quality of propertys rooms. The position ensures Rooms Operations meet the brands standards and targets customer needs. Strives to continually improve guest and employee satisfaction and maximize the...

DescriptionPOSITION SUMMARYProvide general spa orientation to guests upon arrival such as the location and use of locker rooms lounge areas and hospitality stations. Offer guests amenities such as water juice or heated neck pillows. Answer questions about general property information and amenities....

EOE/AA/Disabled/VeteransWhat are we looking forA Reservation Agent serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: Hospitality: We are passion...

EOE/AA/Disabled/VeteransWhat are we looking forA Guest Service Agent serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: Able to perform moderatel...

What are we looking forAn Executive Floor Team Leader serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: High School degree. Minimum of 2 years o...

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship bran...

What are we looking forAn Executive Floor Service Agent serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: High School degree. Minimum of 2 years...

EOE/AA/Disabled/VeteransWhat are we looking forA Bell Captain serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: Maintain high customer service f...

DescriptionJob Overview We are seeking an experienced Reservation Manager to lead the reservation teams for Courtyard by Marriott Nagoya and Four Points by Sheraton Nagoya Chubu International Airport. This role offers a rare opportunity to work across two distinct Marriott International managed...