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Remote Client Experience Specialist

Travelwithsan


Job Location:

Kingston - Jamaica

Monthly Salary: Not provided by the employer
Posted: 20 August 2026 (14 days ago)
Application Deadline: 17 November 2026
Vacancies: 1 Vacancy

Job Summary

Remote Client Experience Specialist

Work Arrangement: Remote
Schedule: Flexible
Industry: Client Services & Hospitality

About the Opportunity

We are seeking friendly organized and motivated individuals to join our team as Remote Client Experience Specialists.

Youll work directly with clients to answer questions provide personalized recommendations coordinate requests and help create a smooth experience from the initial inquiry through completion.

No previous experience is required. Training and ongoing support are provided.

Responsibilities
  • Respond to client inquiries through phone email and online platforms
  • Provide personalized recommendations based on client needs and preferences
  • Assist with reservations scheduling and service requests
  • Research available options and provide relevant information
  • Coordinate requests with service providers and partners
  • Confirm details and follow up with clients
  • Maintain accurate client records
  • Provide professional and friendly customer service
  • Build positive relationships and encourage repeat business
  • Use online tools and systems to manage client requests
Requirements
  • Strong written and verbal communication skills
  • Friendly professional and customer-focused
  • Organized and detail-oriented
  • Comfortable using computers email and online platforms
  • Reliable internet connection
  • Self-motivated and able to work independently
  • Willingness to learn new systems
  • Previous customer service experience is a plus but not required
What We Offer
  • 100% remote work
  • Flexible schedule
  • Training and onboarding
  • Ongoing coaching and support
  • Access to professional tools and resources
  • Performance-based earning opportunities
  • Potential industry discounts and perks
  • Opportunities for professional and business development
Eligible Countries

Applicants must reside in one of the following countries:

United States Antigua and Barbuda Argentina Aruba Australia Bahamas Barbados Belize Bermuda Bolivia Brazil Cayman Islands Chile Colombia Costa Rica Dominican Republic Ecuador El Salvador France Germany Grenada Guatemala Honduras Italy Ireland Jamaica Mexico Netherlands New Zealand Nicaragua Panama Peru Saint Kitts and Nevis Saint Lucia Spain Trinidad and Tobago United Kingdom and Uruguay.

Compensation

This opportunity offers performance-based earning potential. Earnings vary based on individual activity customer bookings and results. There is no guaranteed hourly wage or salary.