Staff AI Security Specialist

Our team secures the AI in ServiceNows products and platform from adversaries. As AI agents gain the ability to reason retrieve context and take real action on behalf of users they become a new and largely unmapped attack surface - and the controls that protect them mostly dont exist yet. We build them. 

Were looking for a Staff AI Security Specialist who sits at the intersection of AI and Security and is happiest building. This is an applied role: youll spend your time reasoning about how agentic systems break and then writing the code that stops it from prototype to shipped control in collaboration with Security Engineers. 

What you get to do in this role: 

• Analyze the security of AI agent systems - how the harness assembles context and drives the tool-calling loop how agents plan and delegate what they persist to memory and how all of it responds to untrusted input - and find where an adversary can subvert them 
• Design and build security controls for agentic systems: static analysis of agent and tool configurations runtime policy enforcement behavioral detection and mitigations for tool and goal hijacking 
• Build working prototypes end to end then partner with engineering to harden the ones that prove out 
• Threat model new AI architectures and features before they ship and turn findings into concrete controls rather than a list of risks 
• Red-team our own agents and our own defenses: indirect prompt injection tool abuse privilege escalation across agent boundaries data exfiltration through model and tool channels 
• Build repeatable evaluations and benchmarks so we can measure whether a control actually holds and prove it as models and products change underneath us 
• Track offensive and defensive AI security research and judge quickly whats real whats noise and what should change our roadmap 
• Advise product and platform teams building agentic features on secure design and raise the teams collective depth in AI security 
• Publish whats worth publishing - internal research patents and external talks 

Qualifications :

To be successful in this role you have: 

• Experience in leveraging integration of AI capabilities into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry. 
• 6 years of combined experience in security software engineering or applied research including 2 years working hands-on with AI/ML or LLM-based systems is required 
• Strong working knowledge of the agent harness and its security-relevant seams: system prompt and context construction the tool-calling loop context window management and compaction sub-agent delegation sandboxing and execution boundaries is required 
• Working knowledge of agent memory and retrieval systems - what persists who can write to it and how it is read back - along with orchestration frameworks and tool protocols such as MCP and the failure modes each introduces is required 
• Demonstrated depth in at least one security domain (application security offensive security authorization and identity or detection engineering) with the instinct to reason in terms of attacker capability preconditions and attack chains rather than checklists is required 
• Practical understanding of the AI-specific threat landscape - prompt tool and goal hijacking indirect injection through retrieved content memory poisoning and adversarial instruction persistence across sessions insecure agent configurations cross-session and cross-tenant data leakage OWASP Top 10 for LLM Applications MITRE ATLAS - is required 
• Proficiency in Python sufficient to independently build and ship working systems is required 
• Ability to take an ambiguous problem statement to a working artifact own it end to end and abandon it without ceremony when the evidence says it doesnt work is required 
• Ability to communicate technical concepts to both non-technical business users as well as technical stakeholders is required 

Preferred qualifications: 

• Experience building systems that make and enforce security decisions at runtime 
• Experience building static or dynamic analysis tooling 
• Experience with AI red-teaming adversarial ML or evaluating models and guardrails at scale 
• Published security or AI research patents CVEs or meaningful open-source contributions 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time