Senior Full-Stack Engineer

ServiceNows Advanced Technology Group is a customer-focused innovation team building intelligent software and AI-powered work experiences. We combine AI workers workflows chat knowledge and integrations to make complex enterprise operations accessible to everyday users. 

Our researchers applied scientists engineers designers and product managers have a dual mission: build end-to-end products for customers while experimenting with and de-risking the technologies that will shape how people work. 

The role 

We are looking for an experienced backend-leaning full-stack engineer who can take a problem and solve it across the product and system. You will build customer-facing capabilities spanning the browser APIs data models realtime infrastructure asynchronous jobs and external integrations. 

You will have the autonomy to shape problems make sound architectural decisions and own work from idea through production. We value engineers who are self-directed pragmatic curious and uncompromising about security and software quality. 

What you will do 

• Build AI-powered product capabilities across React PostgreSQL and shared contracts. 

• Own features from product definition and system design through implementation testing deployment and operation. 

• Design secure APIs authorization rules data models and backward-compatible migrations. 

• Build reliable asynchronous and realtime workflows using queues pub/sub jobs schedules and WebSockets. 

• Develop enterprise integrations involving OAuth webhooks rate limits external APIs and vendor failures. 

• Protect tenant boundaries and validate untrusted input across HTTP sockets queues and AI tool execution. 

• Build deploy and operate services running on AWS and Kubernetes. 

• Diagnose production behavior using logs traces metrics databases and message brokers. 

• Work closely with product frontend AI and platform engineers while independently driving execution. 

• Help evolve our engineering practices as AI changes how software is designed and built. 

Qualifications :

To be successful in this role you have:

• Strong TypeScript fundamentals and production experience with React and . 

• A track record of driving complex customer-facing features end to end with visible product impact. 

• Strong SQL and relational data-modeling skills including transactions indexes and migrations. 

• Experience with asynchronous or distributed systems: queues pub/sub WebSockets retries and idempotency. 

• Sound API schema and backward-compatibility judgment. 

• Strong security instincts for multi-tenant authorization credentials uploads and external input. 

• Experience with automated unit integration API and end-to-end testing. 

• Product judgment and comfort operating without heavy specification or process overhead. 

• High ownership: you stay accountable for reliability and customer outcomes after the code ships. 

AI Development Lifecycle 

Hands-on ADLC experience is mandatory. You must have shipped software using AI across discovery design implementation testing review documentation and production debuggingnot only used a coding assistant occasionally. 

You know how to validate AI-generated work define evaluations and regression criteria manage context and account for nondeterminism hallucinations latency cost privacy and security. You retain human ownership of the architecture code and customer outcome. 

You can design reliable AI execution paths involving prompts structured outputs agents tools approvals schemas authorization retries observability and failure recovery. Model output is treated as untrusted input and consequential actions require explicit authorization. 

Our technology 

TypeScript React Express PostgreSQL Sequelize Redis RabbitMQ Zod Nx Vite Vitest Playwright Sentry AWS Kubernetes Helm Terraform Cursor and Linear. 

Experience with every technology is not required. Python FastAPI AI agent runtimes MCP enterprise integrations and direct AWS infrastructure experience are valuable but not mandatory. 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time