NOC Engineer

We are

At Cross River were building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments cards and lending solutions we enable millions of businesses and consumers to transact seamlessly and securely.

With 900 employees worldwide and an R&D center of over 160 employees in Jerusalem - were reshaping how financial technology is developed and delivered. .

As a NOC Engineer you will be the first line of defense for Cross Rivers production environment the person who spots incidents and ensures our platforms stay stable. Youll monitor and triage events across our full technology stack from infrastructure to application level owning each incident end-to-end: detecting assessing severity resolving where possible and escalating with clear context when needed. Youll work closely with SRE Infrastructure and Engineering teams building real operational knowledge of how payments lending and card-processing systems behave in production. This role is designed as a launchpad for engineers who show initiative and growth it opens a clear path into Software Engineering SRE or Infrastructure.

We are looking for a NOC Engineer at the start of their technical career a current student recent graduate or early-career technologist with genuine curiosity about how large systems work and what happens when they break. You do not need years of NOC experience. You need to be organized calm under pressure and genuinely interested in solving problems rather than just routing them.

You are a self-learner who picks up new technology quickly and does not stop at the surface of a problem. You are comfortable being hands-on you ask why something failed rather than only that it failed and you look for better ways to do things instead of only following the procedure in front of you.

• Monitor Cross Rivers production environments 24/7 and ensure system stability across infrastructure application and service levels
• Own the full event lifecycle detect triage prioritize and resolve incidents at Tier 1.5 reducing unnecessary escalations to engineering teams
• Make real-time severity calls and notify the right people with the right context at the right time
• Improve runbooks alert quality and monitoring coverage as you learn the platform.
• Collaborate directly with SRE Infrastructure and Engineering teams gaining hands-on exposure to the systems that power Cross Rivers financial products

• Flexible hybrid work model: three days a week at our Jerusalem office
• Monthly wellness reimbursement from therapy to gel manicure its up to you
• Full Keren Hishtalmut private health and dental insurance
• Volunteer days donation matching Yoga and Pilates
• A supportive collaborative culture that puts our people first

Hit Apply!

Requirements:

What You Bring to the Table

• Hands-on technical exposure through coursework military service internships or personal projects. Formal NOC experience is welcome but not required.
• Excellent communication skills; fluent in both English and Hebrew Must
• Some coding ability in scripting in Bash PowerShell or similar or the demonstrated ability to learn them quickly Must
• Ability to stay organized and work effectively under pressure including against regulatory deadlines Must
• Basic working knowledge of SQL networking and Linux and Windows servers
• Willingness to work 8-hour shifts 5 days a week (07:3015:30 15:3023:30 23:3007:30) including a monthly overnight rotation and occasional Friday mornings. Overnight shifts are remote.
• Teamwork and a willingness to ask questions early rather than guess

Preferred / Nice-to-Have

• Familiarity with monitoring platforms (New Relic Datadog PagerDuty SolarWinds)
• Exposure to ticketing and logging systems (ServiceNow Jira ELK)
• Exposure to cloud computing (AWS GCP Azure). AWS Preferred.
• Interest in scripting and automating repetitive operational work